About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:

Arizona

Phoenix Claim Office
225 North 45th Street
Phoenix, AZ 85072

Phoenix Commercial Office
225 North 45th Street
Phoenix, AZ 85034

Colorado

Denver Claim Office
9510 Meridian Boulevard
Englewood, CO 80112

Minnesota

Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130

Missouri

St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824

Wisconsin

Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

Adjuster provides great service

My home was broken into and was obviously a very terrifying and stressful experience. I was assigned to Vicki Mrowiec (adjuster) to handle my claim. I was very stressed and had no idea where to start, what was covered etc. Vicki was very kind and very helpful with all of the many questions I had to ask her. She provided helpful information and answered every question I had until I understood all of it. She was amazing. Vicki made a very stressful experience a lot less stressful. I appreciate her help so so much. :) Thank you AMFAM for your great coverage and your amazing customer service/claims handlers

Victoria from Utah