About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:

Arizona

Phoenix Claim Office
225 North 45th Street
Phoenix, AZ 85072

Phoenix Commercial Office
225 North 45th Street
Phoenix, AZ 85034

Colorado

Denver Claim Office
9510 Meridian Boulevard
Englewood, CO 80112

Minnesota

Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130

Missouri

St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824

Wisconsin

Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

Agent strives to keep customer

I wanted to recognize my agent Pete Parker and his staff for the excellent service they have provided. I have known Pete for a long time and my parents have been his clients as long as I can remember. When I moved to Illinois from Wisconsin I had another agent for a short time, but I was not very pleased with the customer service. When I voiced my complaints to Pete he offered to get his Illinois license and take me back as a client. By switching insurance companies Pete was able to save us hundreds on our insurance! Recently when I had my car accident, Pete and Mary were so helpful in figuring out my claim when there was a lost police report I just knew I had to recognize them. I would recommend them to anyone. Not only is Pete a great insurance agent but a very present and positive influence in the community I grew up in.

Cindi from Illinois