About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:


Phoenix Office
225 North 45th Street
Phoenix, AZ 85034


Denver Claim Office
9510 S. Meridian Boulevard
Englewood, CO 80112


Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130


St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824


Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

"Looking out for my best interest"

I have been a member of the Scappoose American Family Insurance company for over 9 years. Recently, I had an issue that would have affected my insurance quite a bit. Instead of just processing the paperwork I thought was required, Megan Rolph & Aaron Stoker researched further to try and see what options I had. Turns out this paperwork was not required unless stated by the DMV, and was a great relief to know that my Insurance company is looking out for my best interest.

Heather from Oregon