About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:


Phoenix Claim Office
225 North 45th Street
Phoenix, AZ 85072

Phoenix Commercial Office
225 North 45th Street
Phoenix, AZ 85034


Denver Claim Office
9510 Meridian Boulevard
Englewood, CO 80112


Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130


St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824


Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

Agent is asset to company

I have been working with Travis Arment from Rochester Minnesota for a few years now. I usually shop insurance at least every 2 years to make sure I'm getting the best deal. With Travis Arment though, whenever I send him an e-mail with a request, asking for information, or adding / changing a vehicle. He is always so quick to respond. Makes me not even consider looking elsewhere. The service he provides is Exceptional to say the least. He is a huge asset to your company and should be rewarded or, at least acknowledged by the company for his work. It's hard to find work ethic like his these days. Regards, Loyal Customer from Rochester Minnesota. Thanks so much Travis !!

Jordan from Minnesota