About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:

Arizona

Phoenix Claim Office
225 North 45th Street
Phoenix, AZ 85072

Phoenix Commercial Office
225 North 45th Street
Phoenix, AZ 85034

Colorado

Denver Claim Office
9510 Meridian Boulevard
Englewood, CO 80112

Minnesota

Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130

Missouri

St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824

Wisconsin

Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

SW Washington agent recommended

I just wanted to say how happy I am with my agent, Kari-ann Botero, in Longview, WA. As my prior agent is no longer with American Family, my family's policies were bounced around into a banked agency and to another agent in town. When Kari-ann became my new agent, I was very happy to hear from her right away, and her front desk gal was always very knowledgable and answered all my questions. Kari-ann has gone the extra mile to make sure that all of my policies I have are exactly how I want them. She is always so nice and cares more about just taking your money. I would recommend her to absolutely everyone in SW Washington. I could not ask for a better agent!

Katie from Washington