About us

American Family's Values

When it comes to protecting your dreams, we’re in it for the long haul — and our core values guide us every step of the way.

American Family agents and employees are firmly committed to being innovative, caring, agile, trustworthy, transparent and passionate.

Corporate Principles

American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been.

The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management, and by the character and good judgment exercised at all levels of our organization.

It's a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

For more information about American Family Insurance, please contact us.

Adjuster "very informative, knowledgeable"

I had Joe Ruedas as my adjuster for my claim. I have to say he was one of the best professionals I have ever dealt with. He was very informative, knowledgeable, and returned my phone calls in a timely manner. There was never a point where I had a question on the status of anything. Joe always had or found the answer. I also received my refund within days after the whole process started. I would like to write and thank Joe again, and hope he gets the recognition for being a great agent (adjuster)! Keep up the good work!

Michelle from Nevada