About us

American Family's Values

When it comes to protecting your dreams, we’re in it for the long haul — and our core values guide us every step of the way.

American Family agents and employees are firmly committed to being fair, helpful and caring when working with customers like you. We strive to provide industry-leading service, exceptional claims experience and products that build long-term relationships.

Corporate Principles

American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been.

The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management, and by the character and good judgment exercised at all levels of our organization.

It's a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

For more information about American Family Insurance, please contact us.

Agent deserves a big thank you

I was watching my insurance rates go up and decided to check the company that was most recommended. American Family Ins. was one. I checked out a few to compare. Alex Parede contacted me immediately when I called. He saw what coverage I had and amount I paid, Alex took the time to go over all my policies. He showed me I would be getting more coverage, smaller deductibles and save hundreds of dollars a year. He was patient as he instructed me on how to view all my accounts on line. He was not just selling a product, he sold himself as a man truly interested in helping his clients. Alex Paredes deserves a big thank you from me. Sincerely,

Helen from Illinois