About us

American Family's Values

When it comes to protecting your dreams, we’re in it for the long haul — and our core values guide us every step of the way.

American Family agents and employees are firmly committed to being fair, helpful and caring when working with customers like you. We strive to provide industry-leading service, exceptional claims experience and products that build long-term relationships.

Corporate Principles

American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been.

The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management, and by the character and good judgment exercised at all levels of our organization.

It's a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

For more information about American Family Insurance, please contact us.

Road side assistance comes through

I just wanted to thank American Family Insurance for always helping me out through their roadside assistance. I always have awesome service! Today was beyond amazing with a lady I talked to on the phone Ashley T. She was extremely nice and made me laugh! Had a great since of humor and was very pleasant! I just wanted to thank you so much again for the exceptional service and I can't wait to call you guys again when I am in need of Road Side Assistance! Thank you again so much!

Mercedes from Iowa