About Us

American Family Embraces Diversity

At American Family Insurance, our mission is to become the most trusted and valued service-driven insurance company. Employee diversity is essential to fulfilling this mission.

Jack Salzwedel

Chairman and Chief Executive Officer

We value our talented employees and agents — of all ages and races, regardless of gender, color, national origin, ethnicity, sexual orientation, physical abilities or religion. We value a diverse and inclusive work environment, and we embrace different perspectives that help us better serve our customers. Simply put, people are our most important asset.

Perhaps this resonates so deeply at American Family because we don't simply see ourselves as being in the business of insurance. More importantly, we see ourselves in the business of helping people.

When people are at the heart of what you do, you quickly value and seek out their diverse ideas and experiences. That’s why we have increased our efforts to reach out and listen to our customers, employees and agents.

We've met with small and large groups in formal town halls and informal listening sessions. We also continue to leverage the diverse perspectives of our women's and multicultural business resource groups and have taken ideas back, considered them in our business decisions and made improvements.

Our diversity and inclusion efforts will continue to revolve around a simple, undeniable premise — at American Family, everyone matters, and we remain committed to these efforts.

Praise for agent assistant

Hi- I would like to recognize Shannon Muller (agent assistant) of the Ted Trask Agency in Lacey, Wa. Shannon has done a fantastic job in managing my insurance policys and recently helped with my 2nd home ownership insurance policy. Shannon thoroughly answered all my questions, and was quick to respond to all of my emails. I have setup multiple policys with Shannon and each time she does an exceptional job to ensure I am well taken care of. I just wanted to ensure everyone new at American Family the exceptional job that she does! Thanks!

Josh from Washington