Agent Careers

Michael J. Holzwarth

For a firsthand account of what it’s like to be an American Family agent, read what some of our current agents have to say.

Michael J. Holzwarth

Name:

Michael J. Holzwarth

Insurance Agent Since:

2002

Location:

Rapid City, South Dakota

Prior Profession:

Insurance Underwriter

Educational Background:

Bachelor’s in Business Administration, double major in Accounting and Business

Agency Awards and Distinctions:

  • JD Power & Associates Distinguished Insurance Agency
  • All Star Lines Leader
  • All American Club
  • AFLIC Club
  • Life Quality Business Award
  • District Agent of the year
  • Gold Key Business
  • Health Elite
  • Royalty Row
  • 1000 App Club

Favorite Agency Memory

One of my favorite memories was on a recent life insurance appointment. I started my agency at 26 and not many people actually asked for my advice. After an appointment with a husband and wife, they asked me what I thought because they trusted me to do what was right for them. That experience made me feel great because I knew I was building their trust and was helping them out with their needs and looking out for their best interests.

What Do You Contribute to Your Agency’s Great Success?

I treat every customer with respect, no matter how many policies they have with me. And I have this expectation of my staff as well. I am available to meet with my current and potential customers and listen to their needs. They put trust in me and because of this I strive to find the best solution to their problem. In today’s world of computers and 1-800 numbers, my agency differentiates itself because my clients know there is a local based person they can call that will be there for them.

Best Career Aspect

I enjoy the people that I work with on a daily, weekly and monthly basis. I was working in a small cubical and not having much personal interaction except by e-mail. Now my clients come in and talk with me face-to-face about what’s going on in their lives! I also enjoy the freedom that my agency allows me to have. I do not punch a clock so there is a lot of autonomy if you are doing what needs to be done to run a profitable and successful agency.

Visit Michael’s Website