Agent Careers

Michael J. Holzwarth

For a firsthand account of what it’s like to be an American Family agent, read what some of our current agents have to say.

Michael J. Holzwarth


Michael J. Holzwarth

Insurance Agent Since:



Rapid City, South Dakota

Prior Profession:

Insurance Underwriter

Educational Background:

Bachelor’s in Business Administration, double major in Accounting and Business

Agency Awards and Distinctions:

  • JD Power & Associates Distinguished Insurance Agency
  • All Star Lines Leader
  • All American Club
  • AFLIC Club
  • Life Quality Business Award
  • District Agent of the year
  • Gold Key Business
  • Health Elite
  • Royalty Row
  • 1000 App Club

Favorite Agency Memory

One of my favorite memories was on a recent life insurance appointment. I started my agency at 26 and not many people actually asked for my advice. After an appointment with a husband and wife, they asked me what I thought because they trusted me to do what was right for them. That experience made me feel great because I knew I was building their trust and was helping them out with their needs and looking out for their best interests.

What Do You Contribute to Your Agency’s Great Success?

I treat every customer with respect, no matter how many policies they have with me. And I have this expectation of my staff as well. I am available to meet with my current and potential customers and listen to their needs. They put trust in me and because of this I strive to find the best solution to their problem. In today’s world of computers and 1-800 numbers, my agency differentiates itself because my clients know there is a local based person they can call that will be there for them.

Best Career Aspect

I enjoy the people that I work with on a daily, weekly and monthly basis. I was working in a small cubical and not having much personal interaction except by e-mail. Now my clients come in and talk with me face-to-face about what’s going on in their lives! I also enjoy the freedom that my agency allows me to have. I do not punch a clock so there is a lot of autonomy if you are doing what needs to be done to run a profitable and successful agency.

Visit Michael’s Website