Government Affairs and Compliance
Government Affairs and ComplianceMaking sure our company acts ethically and within the law is extremely important. We have a variety of positions focused on just such responsibilities.
The Compliance area is responsible for assuring proper standards and procedures are in place to comply with the American Family Insurance code of ethics and with all federal and state laws and regulations relating to our company's insurance and business activities.
Consumer Affairs responds to questions, comments and complaints, primarily regarding problems or misunderstandings. This group also educates employees and agents about proper complaint-handling procedures.