Claims

Storm Information

American Family Insurance's Catastrophe Claims Team responds to locations where severe weather or another event has caused serious, widespread damage.

When tragedy strikes, our on-call team of experts are on site as quickly as possible, inspecting damage, making payments for emergency living expenses and settling claims.

If you need to file a claim, please contact our Claims Customer Care Center at 1-800-MYAMFAM (1-800-692-6326).

Below is more information about our catastrophe team and the storm claims process:

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