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American Family Insurance's Catastrophe Claims Team responds to locations where severe weather or another event has caused serious, widespread damage.
When tragedy strikes, our on-call team of experts are on site as quickly as possible, inspecting damage, making payments for emergency living expenses and settling claims.
If you need to file a claim, please contact our Claims Customer Care Center at 1-800-MYAMFAM (1-800-692-6326).
Below is more information about our catastrophe team and the storm claims process:
- American Family Insurance Catastrophe Response Team
- American Family Insurance Catastrophe Response Vehicles
- Reporting a Storm Claim: Get step-by-step information on what to do if you have sustained storm damage.
- Information regarding Auto Damage
- Information regarding Homeowners Property Damage: Learn about how a homeowners property claim payment is calculated. It addresses actual cash value, depreciation, replacement cost, deferred payment and other terms.
Read through our frequently asked questions about insurance coverage for:
