Please use the questions and answers below to help you pay your bill by mail.
- Where should I mail my payment?
You receive a return payment envelope with your paper bill. If you lose the envelope, please see the Where to Mail Your Payment by State.
- When do I need to mail my payment to make sure it reaches American Family Insurance before the due date?
- How do I change my mailing address?
- What should I do if I lose my bill?
Please note a monthly Administration Fee is charged whenever paying less than the full account balance and may vary by state. However, this fee is waived when paying your bill using Automated Funds Transfer (AFT) or Online Billing. A service fee is not charged to pay your bill over the phone or online.