Background Checks

We remove hassles—and expense—from the screening process.

As an American Family customer, we offer you reduced-price credit and criminal background checks for your rental applicants.

Background Checks

Let us take some of the hassle—and cost—out of checking your rental applicants' credit and criminal backgrounds.

Through a partnership with TransUnion®*, American Family offers SmartMove, a reduced-price online tenant screening solution. Here's how it works:

  • Access SmartMove and create an online account. It takes just a couple minutes to get started.
  • For a significant discount, use the coupon code you received with your American Family policy or from your agent. By taking advantage of this special offer, you will only be charged $14 for each credit and criminal check requested.

With SmartMove, you'll receive:

  • A credit report based on data provided by financial institutions, collection accounts, bankruptcy proceedings and other public financial records.
  • A straightforward recommendation developed from proven credit data, advanced analytics and criteria specific to your rental property.
  • A background check that incorporates comprehensive criminal data, income-to-rent ratios, payment histories, and criminal terrorism and fraud database searches.

To learn more about SmartMove:

Sign up for an online training session or view a 5-minute demo of how the program works.

*Terms and conditions apply. You must be an American Family Insurance customer to receive an access code. American Family Insurance has contracted with TransUnion to provide credit and background checks. Clicking the link takes you to the site. You will be leaving the American Family Insurance website.