Please Select Your Location

American Family Insurance currently serves 18 states; however, not all products are available in all states.
Please select your location below to view the products American Family Insurance offers in your area.

Please select a state below.

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My Account - FAQs

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Call Us

To speak with a Customer Care Center representative, please call our toll-free number: 1-800-MYAMFAM(692-6326).

Support Hours

Monday - Thursday	8:00 a.m. - 9:00 p.m. CST
Friday	8:00 a.m. - 7:00 p.m. CST

The Customer Care Center is not available on weekends or holidays. We apologize for any inconvenience.

Email Us

If you prefer, you may email our Customer Care Center by filling out a simple form. A Customer Care Center representative will send your question to the appropriate area.