Payments

Make Life Simple with Online Billing

online billing

Make your billing and payment experience as easy as possible! Register for American Family's self-service online billing system.

It's easy to use and sign up is quick.

Register Now

Here's how it works:

Paperless ease and convenience

As an online customer, you don't have to look for your bills in the mail, then open, store or shred them. There's no more worrying if a bill or payment has been lost or delayed. Instead, you receive email notifications when your bill is ready to view and pay online.

More payment options

  • You can pay using a checking, savings or debit/credit card account.
  • You can pay multiple bills with a single payment.
  • You can set up your payments in the way that works best for you:
    • Pay bills automatically and know they'll always be paid on time!
    • Monthly / minimum due
    • Full balance payment
  • You can choose to receive email reminders when your payments are due.

Save time and money

There are no stamps to buy, checks to write or trips to the mailbox.

24/7 access

As an online customer, you have round-the-clock access to your billing account. And, you never have to deal with postal delivery issues that can occur when receiving paper bills in the mail.

The following questions and answers walk you through the online billing process. They are categorized by topic:

Registration

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Preferences

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Payments

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Payment Methods

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Automatic Payments

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Billing Statements

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