Payments

Pay by Phone: 1-866-424-8002

To pay your bill using our automated Pay by Phone system, dial 1-866-424-8002 and follow the prompts. You can pay using your checking, savings or debit/credit card account.

Note: For your security, your financial information is not saved in the Pay by Phone system.

Pay by Phone is available 24 hours a day, seven days a week, and can be used for personal, business and farm & ranch policies. It is not available for life policies.

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What forms of payment does Pay by Phone accept?

Pay by Phone accepts:

• Personal and business checking or savings accounts. You will need the account number and financial institution's nine-digit routing number (see examples below).
• MasterCard or Visa debit/credit cards. You will need the 16-digit card number and expiration date.

What if I need assistance while I'm trying to make my payment?

You can press zero at any time to speak to a representative.

What information do I need to make a payment using Pay by Phone?

You will need the following information when calling:

• Billing account number
• The ZIP code shown in the mailing address on your last bill. NOTE: Pay by Phone may not accept certain ZIP codes. If your ZIP code is not five digits, contains letters or is from outside the U.S., press "0" and a representative will assist you. You can also register for My Account to make a payment through Online Billing.

Will I receive a confirmation of the payment at the time of the call?

Yes. You will receive a confirmation code once your payment is complete.

When will my payment be reflected?

In most cases, payments will be reflected in your minimum amount due and account balance within one business day. Please allow up to three business days for payments to be reflected around holidays.

Will I still receive paper bills?

Yes. A paper bill will still be mailed. If you prefer to receive your bills electronically, sign up for My Account and register to receive and pay your bills through our Online Billing system.