This website provides EDI connectivity information to health care providers who provide services for American Family Insurance health policyholders. Please note: EDI connectivity is not available for casualty claims.
Medicare Supplement Claims
- Identify Medicare Supplement policies by viewing a patient's health insurance card (or a copy of it). If there is an "S" in the policy number, it is a Medicare Supplement policy.
- File the claim with Medicare, which will forward it to be processed under the Medicare Supplement policy as a crossover claim for Medicare Parts A and B.
- For questions regarding Medicare Supplement claims:
Phone: 1-888-755-3064 (customer service)
Fax: 1-402-496-8199 (claims) - For questions regarding Medicare electronic billing transactions, visit the Centers for Medicare and Medicaid Services website.
- For Medicare questions, visit the Medicare website.