Identity Theft Protection
Every year millions of people learn the hard way how easy it is for someone to steal their identity. With just your name, Social Security Number and date of birth, a thief can apply for anything from a credit card to a driver's license. And as bad as identity theft feels, the real crime may be how difficult, time consuming and expensive it can be to get your life back on track.
Fortunately, there's an easy and affordable way to arm your entire family against this rising threat:
The American Family Identity Theft Program includes our Identity Fraud Expense Coverage, which covers costs associated with repairing your identity, including attorney fees, loan application fees and lost wages.
View the Identity Fraud Expense Coverage brochure.1
Additional Services Through Identity Theft 911©
We've partnered with Identity Theft 911©, an industry leader in identity fraud resolution to give you and your family 24/7 access to a variety of valuable features and services, including the option of working one-on-one with a dedicated fraud specialist. These experienced professionals provide you with the guidance you need to recover from identity theft, or at your request, proactive measures to help you avoid being victimized in the future.
Services offered by Identity Theft 911© are not part of our endorsement, however, they are provided to you at no extra cost. Highlights include:
Proactive Services
- Provide tips and techniques
- Offer relocation identity protection
- Minimize military members' risks
- Help with estate activities
- Assist with marriage and divorce name changes
Resolution Services
- Place free fraud alerts on your credit files for one year
- Dedicated fraud specialist assigned
- Help prepare documents
- Provide resolution of information stolen from a child
- Call third parties, such as credit bureaus, law enforcement, etc.
Disaster Services
- Help replace identification and documentation (birth certificates, Social Security cards, drivers licenses, etc.)
- Assist in protecting financial, credit and identity data, while helping ensure uninterrupted access to financial accounts
- Provide one-on-one guidance through resolution process, minimizing your stress and lost time
These services may be accessed by calling your agent or 1-800-MYAMFAM (1-800-692-6326) to be connected with Identity Theft 911©.
Additional information on preventing identity fraud is available at a special website, Identity Theft 911©.
Here’s what customers have to say about the services administered by Identity Theft 911©:
When my purse was stolen, the Identity Theft Resolution Center went above and beyond to make sure all of my questions and concerns were answered. Because of the quality customer service I received, I often recommend your company to friends and family members.
– A customer from Nampa, Idaho
When someone obtained a line of credit through our bank, this endorsement came through for us. We ended up not losing any of our money. I'm glad we have the identity theft endorsement, and I tell my friends and family they should have it, too.
– A customer from Minneapolis, Minn.
I was really concerned about identity theft before I purchased this endorsement. Now, I don't worry about it at all. It's like a weight has been lifted.
– A customer from Bloomington, Ill.
Don’t ignore the threat of identity theft. Protect your good name with the help of ours.
Contact your local American Family Insurance agent for more information about our Identity Theft Program.
Discounts
American Family Insurance offers you a variety of ways to save money. You may qualify for a Claims-Free Discount, a Customer Longevity Discount, a New Home Discount, a Home Security & Fire Protection Discount, an Age of Customer Discount, a Home Purchase Discount, a Home & Auto Discount, a Home & Cycle Discount or a Home & Umbrella Discount.
Learn more about home insurance discounts.
Quick Links
FAQs
- How can my identity be stolen?
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Generally, your identity can be stolen when a thief has three basic types of information about you: your name, your birth date and your Social Security Number.
- What is the Identity Theft Program?
- The program includes the American Family Identity Fraud Endorsement and fraud specialist assistance from Identity Theft 911. Together these resources provide simplified proactive and restoration identity fraud services; reimbursement of expenses; dedicated fraud specialists for resolution; proactive services to minimize the threat of fraud; and education tools.
- Am I eligible?
- Any new or existing personal or farm/ranch homeowners, renters, mobile homeowners or condominium owners are eligible. Along with the named insured being covered, the spouse and children are covered as long as they are residents of the household.
- What is the cost?
- The annual premium is $25.
- Why do I need this coverage?
- A Federal Trade Commission study found 9.9 million Americans were the victims of identity theft in 2008, and the number is rising. It takes an average 600 hours to recover from this crime.
- What is covered?
- Up to $25,000 coverage with a $250 deductible for expenses associated with identity restoration including: re-establishing your damaged credit and the process of repairing your name, legal fees, lost wages, certified mail and notarizing costs. In addition, through Identity Theft 911©, you have access to educational and preventative resources and one-on-one assistance. These services may be accessed by calling your agent or calling 1-800-MYAMFAM (1-800-692-6326) to be connected with Identity Theft 911©.
- How can I add the coverage, use the proactive or resolution services, or report a claim?
- Call your agent or 1-800-MYAMFAM (1-800-692-6326).
- What else can I do to protect myself from identity theft?
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Here are just a few tips to help protect your identity.
- Never toss credit card receipts into a public trash container. Instead, shred them at home.
- Carry receipts in your wallet, not in your shopping bag.
- If you expect a new or reissued credit or debit card in the mail and it doesn’t show up on time, contact the issuing company immediately.
- Each month, carefully review your financial statements, bank statements and phone bills (including mobile phones) for unauthorized use.
- Keep a list and/or photocopies of credit cards, bank accounts and investment accounts in a secure place (not in your wallet or purse). Include account numbers and phone numbers for customer service and fraud departments, so you can contact them quickly if cards are stolen or accounts are abused.
1 A PDF reader is required to open a PDF. American Family Insurance is not liable for any direct or indirect technical or system issues or consequences from your use of third-party technologies or programs accessible through our site.
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