About Us

American Family Insurance Locations

American Family Insurance Locations

Operating States and Agents

American Family Insurance and its sales force of nearly 3,500 agents provide industry-leading service to customers in the following states: Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin. Find an agent near you.

Our corporate headquarters is located at 6000 American Parkway, Madison, WI 53783.

In addition, we have the following offices:


Phoenix Office
225 North 45th Street
Phoenix, AZ 85034


Denver Claim Office
9510 S. Meridian Boulevard
Englewood, CO 80112


Eden Prairie Auto Claim Office
6131 Blue Circle Drive
Eden Prairie, MN 55343-9130


St. Louis Claim Office
13500 Riverport Drive
Maryland Heights, MO 63043-4824


Madison Claim Office
302 North Walbridge Avenue
Madison, WI 53783

Milwaukee Claim Office
W236 N1402 Busse Road
Waukesha, WI 53188

Wausau Commercial Office
5209 Rib Mountain Drive
Wausau, WI 54401

Outstanding Illinois Agent

I have had auto and renters insurance through my agent Bradley Arroyo for several years. I am moving to Michigan so will be unable to continue. I have at time had difficulty making the payments. I just wanted to say that Brad has always treated me with respect and the utmost courtesy. He is always available, always prompt and always professional. It has been my great pleasure to do business with him and want you to know what an OUTSTANDING agent he is. He represents your company very well and I hope you will let him know how much he has been appreciated.

Dorie from Illinois