You've Got Options for Doing Business with Us
At American Family, we supplement our personal service with options available 24/7 on amfam.com and through our toll-free number, 1-800-MYAMFAM (692-6326).
For starters, take advantage of the range of policy and payment services we offer online to:
Additionally, our customer service representatives are available around the clock by a calling 1-800-MYAMFAM (692-6326).
Of course, to maintain a comprehensive insurance strategy, you'll find it helpful to talk to your agent, who can help you in numerous situations, including the following.
Filling Gaps in Coverage
Your agent will work with you to stay current on the changes in your life – new children, a new job, a new house, home improvements, a new car, etc. – and identify gaps in your insurance that result from those changes.
Many events in your life can lead to opportunities to save money on your insurance. (Is your teenage driver a good student? Are you adding a security system to your home?) As agents become aware of these things through regular insurance reviews, they can help you get the discounts and premium reductions you have earned and deserve. American Family offers a variety of insurance discounts. Availability and eligibility requirements vary by state and policy terms. Contact an American Family Insurance agent to see which discounts may apply to you.
You may encounter insurance-related questions that fall outside the basic home/life/auto areas. For example, if you open a small business or do some freelance work from your home, do you need business insurance? If so, what type?
These are the types of specialized issues your agent can help you address. Together, amfam.com, 1-800-MYAMFAM and the services provided by your agent give you the flexibility and accessibility you need to do business with us.