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Fraudulent Checks

Misuse of American Family Insurance Name in Counterfeit Check Fraud Schemes

American Family Insurance is aware that certain individuals may have received counterfeit checks with American Family’s name or logo on them. This is a form of fraud in which unauthorized individuals use the logo and/or name of a known company in order to steal money or bank account information from the victim. For more information on these types of scams please visit

American Family Insurance is not affiliated in any way with these fraudulent activities or with the counterfeit checks, which have absolutely no value.

What to do:

  • If you are suspicious about any check you receive with American Family Insurance’s name or logo on it, you can call 1-800-MYAMFAM (1-800-692-6326) and ask for Treasury Operations to verify the check’s authenticity. Do not cash the check unless you have verified its legitimacy.
  • If you discover that you received a counterfeit check or notification via mail delivered by the U.S. Postal Service consider filing a mail fraud complaint with your local Postmaster or directly with the U.S. Postal Inspection Service.
  • If you discover that you received a counterfeit check via UPS, FedEx, or other non-Postal Service overnight delivery service, and communications or solicitation have involved the internet or e-mail, consider filing a complaint with the Federal Trade Commission or with the FBI’s Internet Crime Unit.
  • You should also consider filing a complaint with your local police department.