About The Agent

Jana Pool

Let us help you build a policy.
My Background

I have worked in the insurance industry since 1988. In 2011 I became an agent with American Family and I opened my second location in 2017.

State Licenses

AZ, ID, MT, OR, WA

Organizations

Coeur d'Alene Chambers, Post Falls Chambers, St Vincent de Paul, NIBCA

Personal Information

I have raised two children in Coeur d'Alene alongside my husband and high school sweetheart Kenny Pool. He has owned Pool Auto Sales in Hayden, ID since 2002. We just welcomed our first granddaughter in June of 2019, and we have a spoiled lab, Molly.

Honors

American Star Certification - The Excellence in Customer Experience award 2017, 2018 and 2019. Best of North Idaho - Insurance Agency 2013 All American Agent - an award honoring last year’s sales, service and customer satisfaction 2014