My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed. We pride ourselves in our excellent customer service.

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Donna Jackson

Customer Service Representative
I was born and raised in Iowa. I am happily married with 8 grandbabies that keep me busy. I have been with Becky at American Family Insurance since 2009. I am licensed in property and casualty insurance with American Family for Iowa and Missouri.
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Rachel Clem

Customer Service Representative
I was born in Iowa, raised in Texas and now I am back in Iowa to stay. I am a happy wife and mom. I have customer service and HR experience and now moving on to new adventures. I have been licensed in property and casualty insurance for Iowa and Missouri since 2019.