My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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a woman wearing glasses

Anne Bortz

Customer Loyalty Specialist
Anne is originally from St. Joseph, MO and began her career with American Family in 1981, retired from full time work after 38 years. Her biggest goal in life was to retire from full time – mission accomplished! She currently works part time helping the agency with our claims and is the reigning office craft master.
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Calli Herman

Agency Branch Manager
Calli is a native Topekan and enjoys hiking, nature and traveling. If her office lights are off, it is because she is basking in the natural light from her window! She is our office foodie and always has suggestions for yummy food and drinks.

Quentin Jackson

Customer Service Representative
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Sarah Hawkins

Customer Loyalty Specialist, Marketing Specialist
Sarah was originally from Dallas/Ft. Worth, TX but moved to Kansas about ten years ago to be closer to family. She studied Psychology and Art at Emporia State University and is enjoying getting to know the insurance industry. In her spare time, she fancies reading, tv & movies, crochet and learning new things - the eternal student.
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Stacy Kramer

Customer Service Representative
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Marissa Beightel

Customer Loyalty Specialist
Marissa grew up in Pomona, attending the same school from K-12th grade. She has 6 children and enjoys crafting, writing & outdoor adventures with her kids. She is currently enrolled at K State, earning her Bachelor of Business Administration with a concentration in Data Analytics.
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Sean Scozzare

Family Risk Advisor, Sales Specialist – All Lines
Sean and his wife are raising five children in the Tecumseh area, and his biggest goal in life is to raise them to be upstanding citizens. He enjoys choir, pipe organ and hunting in his free time.
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Sydnie Pankratz

Agency Branch Manager, Office Manager
Sydnie has a 4 year old daughter and grew up in Wichita. She is attending Ft. Hays for a business degree and sells Scentsy as her side hustle but still finds time for fishing and gardening.