Amy is one our new Customer Service Representative. She grew up in Fairfield, Iowa and graduated from the University of Nebraska-Omaha. She moved to Minnesota in 2002. Amy has 4 children and has enjoys attending their sporting events. In her spare time, Amy enjoys traveling, music concert and long walks. Amy is excited to meet our insured's and help out in any way!

Audrey is one of our new customer servicer representatives. She is from Elk River, MN and attends The University of South Dakota. Audrey is a track athlete and competes in both Cross Country and Track and field for USD. She will be working with our agency for the Summer months and looks forward to assisting you with your needs.

Carl Carlson is a licensed Sales Specialist, who joined our team in 2020, he specializes in farms and Commercial lines of insurance. In this role Carl will be out visiting farms and businesses; quoting, advising and answering questions regarding all your insurance needs. Carl feels very fortunate to have grow up in the Buffalo Community. He continues to Buffalo home today. Carl looks forward working with the local community as well as meeting new people in the surrounding areas. He enjoys spending time with his family and friends at his cabin in Longville, MN; fishing, hunting and especially boating on his favorite lake- Woman Lake. He is very excited to be able to work with his amazing wife Jenny Carlson, (Sales Manager) at the Chris Chapman Agency.

Cheryl was born in Lincoln, Nebraska but moved to Southern California as a child. She graduated from Long Beach Woodrow Wilson High School. She has lived in Arizona, Idaho, and Minnesota and finally settled in Verndale, Minnesota with her three children, Michael, Christopher and Jennifer. Cheryl worked for the Verndale Public School System until she retired (15 years as a paraprofessional & 14 years as Administrative Assistant to the Principal). She now resides in Buffalo, Minnesota. She loves to be around her grandchildren … Nickolas, Audrey, Dylan, Sophia and Hadley. She also loves watching sports (Nebraska and Minnesota are her favorite teams!) You can find her reading a book, crocheting or enjoying a movie at the theater. Cheryl is excited to get to know the American Family Clients!

Jenny Carlson is the Agency Sales Manager. In this role Jenny oversees and leads the team in all aspects of Insurance, including Home, Auto and Life. She educates our clients on their Insurance needs and coverage's. She is no stranger to the Insurance Industry having spent 20 years as a licensed Customer Service Rep and a Sales Specialist. She has been with our Agency since 2012. Jenny grew up in Maple Lake and moved to Buffalo 6 years ago with her husband, Carl and 2 boys- Cole and Caden. She enjoys going to their cabin up north and being with friends and family.