About The Team
My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
Erin Marquard
Customer Service Representative
Julie Thom
Customer Service Representative
Licensed Agency Assistant, Julie Thom, is licensed in both property and casualty. She started working for American Family in 2015 and joined our team when her agent retired in 2017. Julie specializes in making policy changes and customer service. She has been a tax advisor and preparer for the past 22 years. Julie lives near Phelps Mill with her husband, Ron. They have 4 adult children and 6 energetic grandchildren. In her spare time she enjoys spending time with friends and family, cooking and hosting large family gatherings.
Katrina Barbre
Office Manager
Licensed Associate/Battle Lake Office Manager, Katrina “Katie” Barbre, specializes in claims and customer service. Katie primarily works at our Battle Lake office. She joined our team in 2013. She maintains her license in Casualty, Property & Life Insurance. In her spare time, Katie enjoys crafts, reading, and spending time outdoors. She lives in rural Battle Lake with her husband, Dan, their two children, MaCade & Masen, and step-son, Isaac.
Samantha Donovan
Family Risk Advisor
Licensed Office Manager, Samantha Donovan, joined the team in 2017. She is licensed Property, Casualty, and Life Insurance. Samantha specializes in quoting your home, auto, and life insurance. Samantha has lived in a variety of towns throughout her life thus far, but considers Fergus Falls to be home. She lives with her husband, Justin, daughter Rosalie (Rosie) and her bonus daughter, Mariah. In her spare time, Samantha enjoys getting outdoors (fishing mainly), cooking, reading, doing crafts, taking photos and spending time with her family.
Brianna Lee
Customer Service Representative
Erin Marquard
Customer Service Representative
Julie Thom
Customer Service Representative
Licensed Agency Assistant, Julie Thom, is licensed in both property and casualty. She started working for American Family in 2015 and joined our team when her agent retired in 2017. Julie specializes in making policy changes and customer service. She has been a tax advisor and preparer for the past 22 years. Julie lives near Phelps Mill with her husband, Ron. They have 4 adult children and 6 energetic grandchildren. In her spare time she enjoys spending time with friends and family, cooking and hosting large family gatherings.
Samantha Donovan
Family Risk Advisor
Licensed Office Manager, Samantha Donovan, joined the team in 2017. She is licensed Property, Casualty, and Life Insurance. Samantha specializes in quoting your home, auto, and life insurance. Samantha has lived in a variety of towns throughout her life thus far, but considers Fergus Falls to be home. She lives with her husband, Justin, daughter Rosalie (Rosie) and her bonus daughter, Mariah. In her spare time, Samantha enjoys getting outdoors (fishing mainly), cooking, reading, doing crafts, taking photos and spending time with her family.
Stephanie Maher
Sales Specialist – All Lines
Licensed Sales Specialist, Stephanie Maher, joined the team in 2018. She is licensed in Property, Casualty, and Life Insurance. She is our first field sales specialist servicing St. Michael, MN & the surrounding areas. Stephanie lives in St. Michael, MN, with her husband, Paul, and their two children, Rylan & Lauren. She spends most of her free-time with her family attending a variety of sporting events (hockey, soccer, dance, and gymnastics), reading self-help books, snuggling with her dog (Diesel), volunteering at church, and spending time at the family lake cabin.
