My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Erin Marquard

Sales Specialists – Personal Lines
Associate Agent Erin joined the team in 2019. For most of her career she worked as a Nurse, and in 2016 decided to try something different. Because helping people is her passion, insurance was a perfect fit! She is licensed in property and casualty and specializes in personal lines new business sales. She enjoys spending time with her son and creating content for her YouTube channel.

Julie Thom

Customer Service Representative
Licensed Agency Assistant, Julie Thom, is licensed in both property and casualty. She started working for American Family in 2015 and joined our team when her agent retired in 2017. Julie specializes in making policy changes and customer service. She has been a tax advisor and preparer for the past 22 years. Julie lives near Phelps Mill with her husband, Ron. They have 4 adult children and 6 energetic grandchildren. In her spare time she enjoys spending time with friends and family, cooking and hosting large family gatherings.

Samantha Donovan

Sales Specialist – All Lines
Licensed r, Smantha Donovan, joined the team in 2017. She is licensed Property, Casualty, and Life Insurance. Samantha specializes in quoting your home, auto, and life insurance. Samantha has lived in a variety of towns throughout her life thus far, but considers Fergus Falls to be home. She lives with her husband, Justin, daughter Rosalie (Rosie) and her bonus daughter, Mariah. In her spare time, Samantha enjoys getting outdoors (fishing mainly), cooking, reading, doing crafts, taking photos and spending time with her family.
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Brianna Lee

Customer Service Representative

Dinah Russo

Customer Service Representative

Erin Marquard

Sales Specialists – Personal Lines
Associate Agent Erin joined the team in 2019. For most of her career she worked as a Nurse, and in 2016 decided to try something different. Because helping people is her passion, insurance was a perfect fit! She is licensed in property and casualty and specializes in personal lines new business sales. She enjoys spending time with her son and creating content for her YouTube channel.

Julie Thom

Customer Service Representative
Licensed Agency Assistant, Julie Thom, is licensed in both property and casualty. She started working for American Family in 2015 and joined our team when her agent retired in 2017. Julie specializes in making policy changes and customer service. She has been a tax advisor and preparer for the past 22 years. Julie lives near Phelps Mill with her husband, Ron. They have 4 adult children and 6 energetic grandchildren. In her spare time she enjoys spending time with friends and family, cooking and hosting large family gatherings.

Kara Ziegenhagen

Customer Service Representative

Samantha Donovan

Sales Specialist – All Lines
Licensed r, Smantha Donovan, joined the team in 2017. She is licensed Property, Casualty, and Life Insurance. Samantha specializes in quoting your home, auto, and life insurance. Samantha has lived in a variety of towns throughout her life thus far, but considers Fergus Falls to be home. She lives with her husband, Justin, daughter Rosalie (Rosie) and her bonus daughter, Mariah. In her spare time, Samantha enjoys getting outdoors (fishing mainly), cooking, reading, doing crafts, taking photos and spending time with her family.

Stephanie Maher

Customer Service Representative
Stephanie joined the team in 2018 and lives in St. Michael, MN, with her husband, Paul, and their two children, Rylan & Lauren. She spends most of her free time shuffling her kids to their activities (hockey & dance), reading personal growth books, watching documentaries, hiking, snuggling with her dogs (Diesel & Piper) and spending time at the family lake cabin in the summer months.
a person in a suit

Teresa Dahlstrom

Customer Loyalty Specialist