My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Andrea Gray

Customer Service Representative, Office Manager
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Carrie Clark

Customer Service Representative
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Caterina Williams

Agency Branch Manager
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Cheryl DeTar Newbert

Customer Service Representative
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Debra Mckernan

Customer Loyalty Specialist
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Kathren Mccoy

Customer Service Representative

Rocco Monachino

Sales Specialist – All Lines
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Shirley Jones

Customer Service Representative
• Was an independent agent for over 30 years for home, auto, and business insurance • Graduated from Kansas State University in Manhattan, Ks • 2 children who are married • Many, many, grandchildren • Working for American Family is a great way to reach out and help people with their insurance needs. It is great having such an array of options to fit people’s needs and protect them in their everyday lives. Being able to get people either great deals, or help new customers understand their policies is very rewarding. I enjoy working with customers of all different backgrounds and products, as well as working with numbers • Every Friday, at my home, there is a dinner for Veterans with PTSD as well as others who miraculously deal with PTSD-there is no charge for the dinner. I have learned countless invaluable lessons about life, living, and becoming the kind of person I want to be from these individuals, and for that I am forever grateful