My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Joy Kritz

Customer Loyalty Specialist
I retired from education after 25 years working with at-risk teens. It was a stressful but incredibly rewarding career. I enjoy crafting, decorating and hanging with my group of crazy girlfriends. I have 3 children and 2 amazing grandchildren. My family is my heart and I have the best times when we’re together. I look forward to growing my insurance knowledge and helping with agency retention.
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Lacey Kritz

Customer Service Representative, Marketing Specialist
Helping people is something that I have always had a passion for. Before joining Kaylee, I spent 12 years in the medical field. Although insurance and medicine are completely different, I find joy in the fact that I am still taking care of people. I have two awesome children (Ryder-12 and Charley-3) and a husband (Wade) who make everyday an adventure! Spending time with family is my favorite!