Alicia has worked for the office since 2012 in both service and sales roles. She now oversees our service team to ensure we are always providing an exceptional service experience for our clients. Alicia grew up on her grandparent's dairy farm in South Wayne, WI. This is where she learned the value of family, hard work and dedication. She enjoys every moment spent with her family and loves crafting, cooking, gardening, canning and baking!

Sandra, a Monroe, WI native, has a deep love for her family and a passion for the outdoors and exploring new places with her daughter and boyfriend. With a strong commitment to excellence, she prides herself on delivering the best customer experience. She joins American Family Insurance with over 10 years of customer service, sales experience, and is bilingual in Spanish and English.

Erin recently moved to Monroe in 2017 with her husband and three kids. She enjoys spending time traveling, being involved in the community and helping out at a local daycare. She brings over 10 years of business and marketing experience and looks forward to helping you and your family!

Joshua comes to us with an extensive professional background. Following his military career, he traveled the country for multiple companies, running and consulting to ensure quality and efficient business operations. After settling down, Joshua’s values have adjusted to focus heavily on family, asset protection and quality of life.

Sheri recently joined our team, but already has 8 years of insurance experience! She is a proud wife, mother and Mimi of two beautiful grandchildren. She loves to read, go on outings with her husband and spend as much time as she can with her kids and grandchildren. Sheri grew up in a small town outside of Freeport, IL and is currently residing in Freeport.