My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Alicia Ripp

Customer Service Representative
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Jennifer Butterfield

Customer Service Representative
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Lily Erfurth

Customer Service Representative
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Megan Iries

Customer Service Representative
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Troy Spilde

Agency Branch Manager
Over the last 20+ years Troy has helped guide his clients with American Family in Oregon and surrounding areas. He is a “hometown” boy as he has spent most of his years in and around the Oregon community. He has enjoyed serving multi-generation households during his time at American Family. Outside of work Troy enjoys his family and attending local sporting events and school functions. You can always catch him on the local lakes wetting a line or, if it is hunting season, in a tree stand. He prides himself on being available 24/7 for his clients when they are in need