Trusted. Local. Team Gramoll is made up of unique backgrounds, training and experience that enable us to be your trusted, local insurance advisor. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Aida Mentkowski

Family Risk Advisor

RISK ADVISOR | Aida has worked in the insurance industry for over 10 years and joined our team in 2022. She is truly passionate about working with customers to provide coverage that fits their needs, in addition to building relationships. She lives in Shorewood with her husband Tim, and their basset hound Jerry. In their spare time, they love being a part of the community and spending time at the lakefront.

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Andrea Liegl

Branch Sales Manager

DIRECTOR OF ACCOUNTS | Andrea specializes in property, casualty, commercial, flood and life insurance. She joined Gramoll & Associates Inc. in 1995, and has been an integral part of our team. Prior to joining the insurance industry, she was a high school foreign language teacher. Andrea will gladly work with you to find the best personal or commercial insurance package for you or your family.

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Angela Kutscher

Marketing Specialist

SALES OPERATIONS SUPPORT | Angela joined Gramoll & Associates in 2023. She's thrilled to bring many years of experience in insurance and marketing to the agency. She lives in the Chicago area with her 3 sweet cats, and enjoys traveling, cooking, and spending time with her grown children.

Barbara Howard Zyvoloski

Customer Loyalty Specialist

CUSTOMER RELATIONS MANAGER | Barb joined Gramoll & Associates, Inc in 2018, but worked in the insurance industry prior to joining our team. She is licensed in property and casualty insurance, and consistently provides top notch service to our customers. She resides in Port Washington with her husband, and has three children.

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Cheryl Lasso

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE | Cheryl joined Team Gramoll in 2022 and is our "behind the scenes" whiz. She is an expert in making sure nothing important falls through the cracks and we are so grateful to have her join our team.

Deana Volpe

Family Risk Advisor

RISK ADVISOR | Deana has been an Insurance Risk Advisor with Team Gramoll since 2015. She helps customers understand their insurance needs and finds the appropriate coverage for them to help protect their assets. She is passionate about building relationships and being there for her customers in their time of need. Deana lives in Whitefish Bay with her husband, three kids and sweet goldendoodle.

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Heather Harrison

Sales Specialist – Life

LEGACY PLANNING EXECUTIVE | Heather joined Gramoll & Associates Insurance in 2023 after many years in the life insurance industry. Heather has helped families with their personal and business Life Insurance and other financial goals for over 20 years. She caters to individuals and families specific needs to provide the ideal plan for protecting client’s financial stability and growth.

Jack Oliva

Sales Specialist – All Lines

ACCOUNT EXECUTIVE | Jack was born in Shorewood, but lived most of his life in Orlando, FL, until moving back to Wisconsin in 2021. He is passionate about finding solutions for our customers! Most of his family still lives in Florida, so he has a warm place to visit when the Wisconsin winters get a little long. He enjoys playing soccer and has recently started coaching for Bavarian Soccer Club.

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Lauren Pajot

Customer Service Representative

EXECUTIVE ASSISTANT | Lauren joined the Gramoll & Associates, Inc Team in 2022. She is thrilled to bring her experience from other various corporate fields to the agency. She is an avid sports fan and can usually be found near a baseball diamond when not at work. Lauren lives in Whitefish Bay with her husband, 2 children and 3 cats.

Nancy McFarlin

Agency Branch Manager

DIRECTOR OF CUSTOMER RELATIONS | Nancy has been working with Gramoll & Associates Inc since 2015. Prior to that she worked in education and the service industry. She has expertise in property, casualty, business and life insurance. Nancy provides excellent customer service and is always willing to help our customer's with their needs. She resides in Whitefish Bay and has three children.

Sara Duval

Customer Loyalty Specialist

CUSTOMER RELATIONS MANAGER | Sara joined Gramoll and Associates in 2020, after graduating from St Norbert's College. Prior to joining us full time, she worked for our Agency part time during the summers and school breaks. She is licensed in property and casualty insurance and provides top notch service to our loyal customers. She resides on the east side of Milwaukee.

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Shawna Lasso

Customer Service Representative

Yelena Harris

Customer Loyalty Specialist

CUSTOMER RELATIONS MANAGER | Yelena has worked in the insurance industry for 5+ years, and recently joined Gramoll & Associates Inc. She is licensed in Property & Casualty and delivers top rated customer service to all our American Family customers. Yelena’s passion is to make sure all your insurance needs are met. She grew up and resides in Mequon, and lives with her husband and two year old daughter.