Ankita "Annie" Phadke is a skilled Customer Service Specialist committed to excellence and client satisfaction. She is the founder of a creative business specializing in custom gift items and curated gift baskets. Annie's strong background in communication and customer relations drives her dedication to quality service.

Heidi is a wife, mom, and aspiring sourdough expert. When not baking, she’s at the gym, golfing, fishing, or keeping her family’s snacks stocked. With over a decade of experience, she joined our team remotely from Nebraska. Heidi’s passion for helping others and embracing challenges makes her a valuable addition to our customer service team. Always up for adventure!

Michelle is a lifelong resident of Wausau, Wisconsin, living with her husband, son Charlie, and dog Snickers. She enjoys ice fishing, crafting, and networking, and values time with family and friends. With a degree in Marketing, Michelle focuses on client retention, customer satisfaction, agency growth, and claims follow-up care.