My team is here to serve. Our unique backgrounds, training, and experience have prepared us well to help meet your insurance needs. Additionally, as community residents, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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  • English, Spanish
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  • (319) 752-6164

Ashley Richardson

Brady Heuvelmann

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Jessica Vice

Customer Service Representative
I began working at The Carlos Capdevila Agency in December of 2022. I am loving this new adventure and learning so many new things, gaining experience and knowledge to help further my career in insurance sales and services. I value our customers and enjoy building relationships to ensure the best possible experience for them. Prior to my career change, I was a special education paraprofessional working with middle school students for 19 years. I assisted with social/emotional needs and development, core curriculum, and time management/organizational skills. I made strong connections with so many young people and amazing staff during those years. I am looking forward to obtaining my license and becoming an integral part of The American Family and Carlos Capdevila Team, helping people
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Kimberly Capdevila

Marketing Specialist
Kim worked with the Carlos Capdevila agency from 1994 until 2004. We are happy to have Kim back in 2022. Kim's strong understanding of the insurance business and her marketing experience is invaluable to our agency.

Lydia Atterberg

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Sydney Gerst

Customer Loyalty Specialist, Sales Specialist – Life, Sales Specialists – Personal Lines
Serving my community and helping others has always been important to me as a business professional. I started my career in the finance industry, with experience in personal, commercial, and wealth management banking. After 7 years in that role, I pivoted to the world insurance as a personal lines and life insurance specialist. I’m a strong advocate for the clients I represent and understand that people are diverse, with their own life stories and dreams to fulfill. Insurance can be overwhelming, which is why I focus on modeling our products to fit the unique needs of everyone I encounter in a simplified, transparent and down-to-earth style. I look forward to connecting with you on your journey— and doing my best to protect it along the way.