My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Charity Coulson

Sales Specialists – Personal Lines

As one of the Agency's personal lines sales specialist, Charity's focus is to provide our customers with an exceptional experience. Her diverse insurance experience allows her to work across multiple lines of insurance within our agency. Charity has two wonderful children that keep her and her husband busy with their many activities.

a woman smiling for the camera

Heather Hebert

Customer Service Representative

My Insurance career began in 2006 with American Family and I am happy to be back providing value to our customers through customized insurance options at competitive rates. I am passionate about providing outstanding customer service experiences and building strong relationships. My husband and I enjoy the outdoors and the beautiful weather in Utah, where I was born and raised.

Kerri Stuart

Customer Loyalty Specialist

As the Agency's Loyalty Specialist- Kerri ensures that our clients have the opportunity to meet with us to keep their insurance coverage up to date to meet their changing needs.

Shauna Romrell

Customer Service Representative

Shauna's passion for protecting our clients makes her an outstanding representative for our Personal Lines clients. Shauna has five children and four fur babies that she cares for. Shauna is musically gifted and enjoys singing and playing the piano.