My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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  • (920) 965-1545

Brynna Coutley

Sales Unit Manager
Brynna has been with the Michael Thomson Agency since 2018. She is licensed in property, casualty, and life. Brynna is available to help with your billing questions, setting up claims or other account inquiries. In addition, Brynna is available to meet with you anytime or by appointment to review your insurance account or answer any of your account questions. Contact Brynna at bcoutley@amfam.com.

Kari Thomson

Customer Service Representative
Kari has been with the Michael Thomson Agency since 2011. She is licensed in property, casualty and life. Kari is available to help with billing questions, setting up claims or other account inquiries, all in addition to processing your applications. Contact Kari for any of your insurance needs at kthomso1@amfam.com.
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Kim Reeves

Customer Service Representative

Laura Keuler

Office Manager
Laura has been with the Michael Thomson Agency since 2000. She is licensed in property, casualty, life and health. Laura is available to meet with you anytime or by appointment to review your account or answer your account questions. Contact Laura for any of your insurance needs at lkeuler@amfam.com.

Meredith Obry

Customer Service Representative
Meredith has been with the Michael Thomson Agency since 2018. She had 25 years of prior Insurance experience. She is licensed in property, casualty life, and health and can help you with any of your insurance needs. Meredith is available to help with your billing questions, setting up claims or other account inquiries. Contact Meredith at mobry@amfam.com.
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Roma Schroeder

Customer Service Representative
Roma is new to our agency. She is a student intern and a current junior at East De Pere High School. Contact Roma at RSCHROED@amfam.com

Tricia Doney

Customer Service Representative
Tricia has been with the Michael Thomson Agency since 1998. She is licensed in property, casualty, life and health. She works with Brynna to set up accounts for our new customers. She will process your applications and is also available to help with your billing questions or other inquiries. Contact Tricia for any of your insurance needs at tdoney@amfam.com.