Here when you need us
Car claims
Find information on filing a car insurance claim, the claim process, how to determine car value and more!
Homeowners claims
Discover how to file a homeowners insurance claim and more.
Common claims questions
Need to file an insurance claim? We want the process to be easy. Get answers to common claim questions and learn about what to expect.
Ways to report a claim
We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
Claims mailing address
6000 American Parkway
Madison, WI 53783
Phone: 800-652-6326
Fax: 866-935-2858
Email: claimdocuments@afics.com
First party auto claims: medical providers
For auto medical bills clearinghouse contacts
We accept electronic bills (e-Bills) and attachments from healthcare providers and their billing assignees and invite you to take advantage of this service by contacting our e-Bill agent, Jopari Solutions. You may sign up using the online enrollment form at www.jopari.com, or contact the Jopari Provider Registration Call Center toll-free at 866-269-0554.
We encourage you to participate. Electronic billing is faster, more efficient, and more cost-effective for both providers and our organization.
For NJ medical providers:
Please contact our Provider Hotline: 608-621-9889
Email: providercallback@afics.com
