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Understanding Insurance

What to Do After You Get Car Insurance

Your car is likely your main mode of transportation — it’s the key to going where you want to go, when you want to. And by adding an auto insurance policy from American Family Insurance, you’ve taken a huge step towards protecting everything you’ve worked so hard for. So what’s next?

Take these steps to get the most out of your new auto policy. You deserve support that goes beyond a piece of paper!

Simplify Your Insurance With My Account

Gone are the days where you had to keep track of all the insurance documents that came in your mailbox. Now, you have the option to take your entire insurance experience online with My Account. Here’s how it can make your life easier:

Manage your policies. All your policies can be found in My Account. Want to dive into each policy’s details? With a couple clicks, you’ve got access to your policy terms, deductibles, coverage limits, discounts and other important policy documents.

Take care of your bills. You’ll be able to check each of your billing account’s balances, pay your bills, schedule automatic payments (and get a discount!) and more. We’ll send you reminders when you’ve got a payment due, too.

Check on your claims. Need to see the status of a current claim, review the details of an old claim or file a new claim? It’s all possible from My Account. If you’ve made a claim, you can find a Dreams Restored Program partner repair shop right from that claim’s page to get your vehicle back up and running again.

Use the MyAmFam app. Take your My Account on the go with the MyAmFam app! You’ll get the same access to all of My Account’s handy features from your device, whenever you need it. Make a claim, call emergency roadside assistance or request a policy change anytime, anywhere.

Know How to File a Claim

We hope you never have to file a claim, but if you do, it’s important to know what to expect. Here’s how American Family makes the stressful claims process as easy as possible:

Submit a claim from anywhere. With your American Family car insurance policy, there’s no shortage of ways to make a claim. Whether it’s via your My Account, the MyAmFam app, our website or by calling 1-800-MYAMFAM (1-800-692-6326), we’ll start the process to get you back on the road as soon as you reach out.

Have the right information on hand. When you’re submitting a claim, you’ll be asked for your name, address and phone number. You should also have your American Family Insurance policy number, the date and time of the accident, a description of what happened and any contact and insurance information you gathered from the other drivers involved.

Make Your Policy Work for You

At American Family, our agents work hard to make sure your policies are crafted specifically to fit your needs as a driver, homeowner, renter, boat owner and more. Here’s how you and your agent can work together to make your policy a perfect fit:

Consider bundling your policies. Have other insurance policies with a different company? Consider switching them to American Family and bundling them with your car insurance. Not only will it make it easier for you to manage your insurance policies under one roof, but you could get a discount for bundling, too.

Get more discounts. Speaking of discounts, American Family offers tons of ways for you to save on your monthly insurance premiums. Whether you have multiple vehicles insured by American Family, have a safe teen driver on your policy or you leave a competitor for a policy with us, you could be eligible for a discount.

Add extra coverage. Would you feel more comfortable if you had a little extra coverage with your car insurance policy? With add-ons like rental car reimbursement coverage, rideshare insurance or emergency roadside assistance, you can be sure that you’re doing everything to protect your vehicle and finances in the event of the unexpected. Ask your agent what policy add-ons can make your policy fit your lifestyle.

Enroll in KnowYourDrive. With American Family’s KnowYourDrive program, you can get rewarded for safe driving. Install the app on your smartphone and just drive. The device will send information on your driving habits back to us — and if you’re a safe driver, you could qualify for savings on your insurance bills!

Get Support for Your Dreams

American Family works hard to make sure you’re not alone in protecting your dreams. Here are some ways you can make your insurance experience as smooth and simple as possible:

Get inspired. Whatever journey you’re on, we’re committed to helping you dream fearlessly. Discover inspiring tips, tools, stories and support to kick-start your journey here.

Don’t be shy. Your agent is here for whatever the road throws your way, and they’re just a call or click away! Should anything change for you, don’t hesitate to reach out. They’ll make sure your coverage continues to protect what matters most.

We’re so glad you chose a different kind of insurance for your unique dreams. No matter how your life changes, you can count on us to be by your side with the customized coverage and caring support you deserve. Welcome to American Family!

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Related Topics: Bundled Insurance , Discounts , Insurance Needs