Renters FAQs
Renters FAQs
  1. Great question! Your landlord’s insurance only covers the building you live in, not what’s inside your apartment. That’s why renters insurance is so important — it helps replace your belongings if anything unexpected happens - like fire, theft, water damage and more. Your renters policy also provides you with liability and medical coverage if you accidently cause damage to the building or injury to a guest or another tenant.
  2. Not at all! While each renter’s policy is different, they’re all surprisingly affordable. In fact, most monthly premiums cost less than a dollar a day.
  3. Absolutely. Just tell your agent about it — and they’ll get to work creating a policy that not only protects the stuff in your rental, but meets your lease agreement requirements, too.
  4. Great question. It’s important to have enough protection to cover the costs of replacing your belongings in the event of the unexpected. From laptops and TVs to sports equipment and your favorite clothing, the value of your personal property can add up quickly! To get an idea of everything you own, use our free DreamVault app to create a room-by-room inventory. It’s fun – we promise!
  5. Short answer? It depends. There are several factors that can impact your premiums. Your agent can help explain which ones matter to you.
  6. Making a claim is never fun, but we do our best to make it as easy and stress-free as possible for you. If you experience a loss, simply call 1-800-MYAMFAM (1-800-692-6326) and we’ll work with you to restore or replace your damaged or lost belongings. Take a closer look at our claims process here.

  7. Unfortunately, no. (Sorry, roomie!)  Because they’re not insured under your renters policy they do not get the property or liability coverage that you do. They’ll need to purchase their own coverage to protect their stuff. We can help them with that, though!
  8. Good question! It depends. Before you pack your suitcase, check with your agent to make sure your most valuable items are covered while you’re traveling. Bon Voyage!

  9. Life is unpredictable ─ dreams can be sidetracked in many different ways. But you can count on us to have your back and help get things back to normal. Here are just a few examples of situations that are covered by renters insurance from American Family – some might surprise you!

    • Your child hits a baseball into someone else’s window. If it was an accident, your renters insurance would cover the cost of replacing the window.

    • There is a kitchen fire in the unit below you, which spreads to your unit. Your kitchen items are destroyed and there’s smoke damage throughout your entire unit. Your renters insurance would cover the cost of repairs and help replace the belongings that you’ve lost.

    • If you can't live in your apartment because it’s being repaired for smoke and fire damage, your renters insurance would pay for your hotel and meals until your unit is move-in ready again.
    • If someone steals your watch, wallet, and smartphone from your car when you are at the park playing ultimate Frisbee, your renters insurance would cover it.
    • If your friend walks through your freshly-washed kitchen floor, slips, and breaks a leg, your renters insurance would pay for his/her medical bills.
    • If your bike, located in a storage unit not connected to your apartment unit, was stolen, your renters insurance would replace it.

    And that’s just the start. Want to feel empowered about your protection? Let your agent walk you through what your policy covers, and learn more about if/where exclusions exist.

  10. That’s where your liability coverage kicks in. It’ll help cover costs due to accidental bodily injury and lawsuit expenses should something happen in your apartment.
  11. We LOVE pets – they’re part of the family! However, having renters insurance alone won’t cover Fido – or your cats, birds or fish. Instead, we offer a special add-on pet coverage. It can provide up to $1000 for veterinarian or burial expenses for your dog, cat, fish or bird as a result of a covered loss.

    Additionally, keep in mind that the personal liability coverage limit applies to animals as well. A $25,000 limit applies to dangerous dogs and exotic animals. Your American Family agent can share all the details and help you plan protection for your friends. Some restrictions apply. Coverages may vary by state, property policy form and company underwriting the renters policy.

  12. Kicking off your renters policy is quick and easy! You can get a quote at MYAMFAM (1-800-692-6326) or talk to an agent, whichever is more convenient for you. Be sure to have your address handy, know the approximate number of units in your building, and have an idea of how much your personal property is worth. We’ll handle the rest!