Pay by Mail
If you prefer to mail your payment, detach the payment stub from your billing statement and send it with your payment using the return envelope provided with your statement. This option is available for all American Family Insurance policies.
If you are mailing a payment without a stub, please write your account or policy number in the memo line of your check.
Here's where to mail your payment:
American Family Insurance
Madison, WI 53777-0001*
*No street address or PO box required for mailing. Using the address provided, your payment will be routed to our accounts receivable department for processing.