There When You Need Us Most

How do I Report a Claim?

In your time of need, American Family is ready to help restore your dreams. To initiate a claim, use one of these convenient options.

For an Auto, Home or Business Insurance Claim

Call 1-800-MY AMFAM (1-800-692-6326).

Contact your American Family Insurance agent

Report a claim online.

When filing a claim, please be prepared to provide the following:

• Your name, address and phone number
• American Family Insurance policy number
• Date and time of your loss
• Brief description of what happened
• Insurance and contact information for others involved

For a Life Insurance Claim

Call 1-800-MY AMFAM (1-800-692-6326), ext. 78080.

Contact your American Family Insurance agent

Please have available the following information about the insured:

• First and last name
• Date of birth
• State of residence
• Life insurance policy number

After you've filed a life insurance claim and all of the necessary forms (death certificate, W-9, etc.) have been received, American Family Life Insurance Company will process the claim.

For a Health Insurance Claim

Contact your American Family Insurance agent

Call (888) 755-3064

If you are unsure whether to file a claim, contact your American Family Insurance agent for assistance.

A Better Claims Experience Starts Here

Our industry-leading claims service is focused on getting your life back to normal, with as little interruption as possible.