We believe that how we treat one another is just as important as what we deliver to our customers.
Everyone — be it an employee or a policyholder — deserves our best. We’re able to give you our best
by adhering to six primary values:
Ownership, Urgency, Excellence
We are all leaders of a high performing business delivering unparalleled customer solutions.
Respectful, Empathetic, Collaborative
We embrace the power of teamwork and our partnerships across the enterprise and our communities.
Agile, Resilient, Driven
We are focused and passionate in driving the actions that will move our business forward.
Advocate, Accept, Belong
We encourage and embrace the power of diverse ideas formed through unique experiences and backgrounds.
Entrepreneurial, Risk taking, Empowered
We proactively seek to transform our business in new and meaningful ways.
Transparent, Authentic, Ethical
We operate with integrity in all that we do.
American Family believes it’s important to foster a culture where ethical behavior is a priority. To make our desired culture a reality, we have a continued focus on ensuring our employees feel empowered to create collaborative, trust-based relationships.