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American Family Insurance My Account

Understanding Insurance

Sign Up & Simplify: Enroll in My Account

Your My Account is all about making your busy life a little simpler. Enroll today and you’ll get easy access to your American Family Insurance policies, bills, claims and more. And by signing up for My Account, you might even be eligible for some extra discounts.

Your American Family Insurance experience at your fingertips, any time you need it? Definitely worth it.


Enroll in My Account Today

A simpler life with American Family is just a click away — enroll in My Account to get quick and easy access to all your insurance information.

What You Can Do With My Account

  1. Narrator: We know that organizing your insurance information isn't at the top of your to-do list. You've got more important things to do, and that's OK.

    At American Family, we keep track of everything you need to know with the help of My Account.

    By organizing all your coverage information into one account, you can schedule, modify, and get real-time status updates of your payments so you're always informed of where your coverages stand.

    And if you'd like, we can send alerts to notify you when a payment is due.

    On screen: Automatic alerts to notify you of payments due.

    Narrator: You can also use My Account to report a claim and get up-to-date information on a current claim status, too.

    After you enroll, be sure to download the My AmFam app so you can access My Account at any time, whether it's to pull up your insurance card or call for emergency roadside service. With secure 24/7 access, having your information right at your fingertips is easier than ever.

    Head to amfam.com to sign up for My Account. And download the My AmFam app in your app store today.

The Benefits of My Account

Manage your policies

All of your insurance policies and information are available with just a few clicks of your mouse — and they’re located in one convenient location! Plus, you have access to the finer details of each policy: its term, deductibles, coverage limits, discounts and important policy documents. Want to make a change to your policy? No problem! For certain policies, you can easily make updates in My Account and the MyAmFam app.

Take care of your bill

All of your American Family Insurance billing accounts can be found and paid via one screen. You can check each account’s balance, due date and payment history, manage any scheduled payments and sign up for AutoPay easily and quickly. Want us to remind you when you’ve got a payment due? We’ve got you covered there, too.

Make and review your claims

There are lots of ways to make an insurance claim — but the easiest is through your My Account. Submit your claim, add photos, find a partner repair shop and get the process moving quickly. And once you’ve submitted, you can check the status of that claim or any other active claim, view details and see any payment information. No more waiting for updates from your agent — everything you need is in My Account.

Want to Make Life Even Easier With the MyAmFam App?

The MyAmFam app gives you access to My Account even when you’re on the go via your phone or tablet. From calling roadside assistance to making claims and checking their status, the MyAmFam app is packed with useful features. It’s never been more convenient to protect the things that matter most.

Best of all, the app is a breeze to use. We won’t bother you with cluttered screens or clumsy navigation — just clear, efficient options that let you take care of business and get on with your busy life.

Ready to take MyAmFam along for the ride? Download it today!

Get it on Google Play  Download on the App Store


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Related Topics: My Account , Discounts , Billing