Image of a young couple working on the purchase of a car at a dealership with a car salesman.

Cancel Gap Insurance From a Dealer

Updated January 3, 2020 . AmFam Team

Interested in cancelling gap insurance purchased through a dealership? Learn more about gap insurance refund policies and time frames from American Family.

There are a lot of reasons why you need gap lease or loan insurance when you buy a new car. As soon as you drive that new vehicle off the lot, it’s going to depreciate in value. In the first year alone, your new car can lose as much as 20 to 30 percent of its overall value. Unfortunately, your car loan may not decrease at the same rate. Gap lease or loan coverage is usually required by your lender when you make the purchase to cover that difference. But here’s the good news: you don’t have to buy your gap coverage from the dealership.

Like anything else, it pays to shop around before you commit. And if you've already bought coverage from your dealer, you can request a gap insurance refund from that dealership. But be sure you have an active policy in place before you pull the plug on your dealer’s policy. Let’s walk through what you need to know about gap lease or loan coverage and how to make the most of it.


Do I Have to Buy Gap Insurance From a Dealer?

When you sit down with a salesperson to hammer out the details of your car purchase, you may find yourself fielding a lot of optional expenses. Dealerships will offer you everything from rustproof undercoating to extended warranties. If you find yourself wondering, “Should I buy gap insurance from the dealer?” you may be wise to think twice. You don’t have to buy gap insurance from your dealer, you typically have time to add gap coverage to the new vehicle immediately following the purchase. Be sure to check with your agent so that you’re aware of time limitations and requirements.

You have options before you buy gap lease or loan coverage:

Carefully review the dealer’s gap coverage terms and conditions

Don’t assume that the policy they’re offering you does as much to protect you as other policies. Review this policy carefully so you can discuss it with your agent.

Learn about coverage limits

Dig into the details on your gap lease or loan offer. Find out what percentage of the actual cash value (ACV) the policy pays out. Typically, gap lease or loan coverage will pay up to 25 percent of the ACV.

Ask the dealer if you can remove gap insurance from a car loan

Occasionally, the cost of gap insurance will be folded into the cost of financing, and it can be hard to see if you don’t ask for a quote without it.

Get a gap lease or loan quote from American Family Insurance

With stiff competition to keep MSRP rates low, dealers are frequently turning to alternative ways to pad their profits. Let them know that you need a few moments to call your American Family agent (Opens in a new tab) and get a quote on a gap policy.

Can You Remove Gap Insurance From a Car Loan?

If you’re just learning about your gap lease or loan options and you’ve already purchased a policy through your dealer, it’s not too late. You can remove a gap policy from your car loan, though you’ll need to be careful to be sure you’re protected during the transition.

Do you get money back when you cancel gap insurance? The answer to that may be music to your ears. You could qualify for a refund, depending on the terms of the contract. If you just bought your car a few months ago, odds are you’ll be getting a refund. Most dealerships require that the premium for the gap lease or loan protection is paid at closing. And that premium may extend for several years.

How Long Does It Take to Get a Gap Insurance Refund?

Navigating a refund from your dealership for gap insurance can take some time. You’ll need to contact the insurance company that the dealership works with, and you’ll probably need to have a replacement gap lease or loan policy up and running before canceling. You may have to wait anywhere from a few days to several weeks to get your gap insurance refund. Here’s what it takes to cancel a dealership’s gap coverage.

Locate your vehicle purchase agreement from the dealer

Be sure that you’ve got copies of the paperwork you signed when you bought your car. If you can’t find them, request duplicates from the dealership. They may be able to email you copies and that can save time.

Contact the dealer’s gap lease or loan insurance provider

Reach out to the group you’re currently insured under and ask them what steps are required to cancel your gap policy. They may require you to provide written notice of your intent to cancel, but you may be able to scan and email or fax your request.

Provide your current contact information

Be sure to provide your updated address to the dealership’s insurance company. Without it, the check may be sent to a previous residence.

Purchase alternate gap lease or loan coverage now

Contact your American Family agent and purchase coverage so it’s active prior to cancelling your current policy. Be sure to get details on when your new coverage is active before cancelling your old policy so your coverage will continue without interruption between providers.

Sign and return all required paperwork promptly

Get all documents signed and returned as they’re received to expedite the process.

Another key benefit to purchasing your gap lease or loan coverage from American Family is that you’ll be able to pay for the insurance in a way that’s convenient to you. You can directly transfer the check you get from the dealership’s insurance group to your current policy, or you can bank the money and make monthly payments instead.

While you’re considering your gap insurance needs, reach out to your American Family Insurance agent (Opens in a new tab) and get a quote. You’ll find more peace of mind with a policy that’s provided by a group you know and trust.

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    Do You Need Insurance to Test Drive a Car?

    So, you’re headed to the car dealership to find a new set of wheels — how exciting! You’ve done your research and have a few cars in mind, but you want to make sure your new ride has a good fit and feel. Which means getting behind the wheel for a quick test drive.

    Before you jump into the driver’s seat of that flashy four-wheeled whip, make sure you’re covering your bases: do you need insurance to test drive a car or does the dealership have you covered? Let’s find out.

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    Test Driving a Car at the Dealership

    If you’re at the dealership looking to test drive some cars, you’ll want to ensure you’re covered by insurance if anything unexpected were to happen on the road. Here’s what you need to know:

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    What if I don’t have car insurance?

    The dealership is required by law to insure their cars, which means they should have a blanket policy that pays for damage if a customer is driving the vehicle. So, whether you personally have car insurance or not, the dealer’s insurance should be considered the primary coverage in the event you need to file a claim.

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    What if I have my own car insurance?

    Same answer as above — if you’re test-driving a car, it’s typically the dealership’s responsibility to cover any damages. However, having your own car insurance is always a good idea because there are some instances a dealership could hold you liable (you’ll find out more on that below).

    A good rule of thumb to follow is that the insurance policy usually stays with the car. So, for most states, your personal auto insurance covers your vehicle, and a dealership’s car is covered by their insurance policy — meaning if you get into an accident while test-driving a car at the dealership, it’ll most likely be covered by their insurance.

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    Can the dealer hold me liable for damages?

    All of that being said, while you may be covered under a dealership’s insurance, it doesn’t mean you’ll always get off the hook. Depending on the cause of the accident (reckless driving for example) the dealer might hold you liable for damages. While the dealership may initially pay to repair the car, they could subrogate and try to collect from you or your insurer if you caused an accident during the test drive.

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    What if I sign a waiver?

    There are some dealerships who will ask that you sign a “loaner/demo” agreement before handing over the keys for a test drive. This usually happens when you’ll be driving for an extended time or if the salesperson isn’t present on the test drive. Signing the waiver means you’re accepting liability to pay for the cost of repairs if you cause damage to the vehicle during the test drive.

    Of course, be sure to check with your agent to verify that your personal car insurance policy will cover you in instances like this.

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    What if I’m test-driving a car for sale by a private party?

    Though cars that are sold on the private market are typically covered by standard personal auto insurance, the best thing to do to protect yourself is ask them to call their agent and ensure you’re covered to drive the car.

    You could also ask the owner of the vehicle to sign a statement that gives you permission to drive the car and stating the car is insured. It never hurts to be extra careful in instances like these.

    Keep in mind, if you’re planning on test-driving a car, insurance coverage may be different for each dealership or private party selling the vehicle. Always make sure to discuss with the salesman if you’re covered by their insurance if you were to get into an accident. You can also check with your insurance agent if you’re unsure or have any questions.

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    What do I need to test-drive a car?

    Requirements to test drive a car may vary by dealership and state, but typically you’ll just need to have a valid driver’s license on hand to take it for a spin.

    Our advice to avoid any insurance issues? Be mindful that you’re handling the vehicle with extra care and caution. Familiarize yourself with the vehicle before shifting into gear, set your mirrors to your liking, make sure your feet reach the pedals comfortably, give other cars plenty of space, and, as fun as it is to crank the music, don’t mess with the radio this time around.

    Planning on bringing a car home for good? Here’s a helpful list of what to bring when buying a car — it’s everything you need to make the car buying process smoother.

    Keep in mind, searching for a car is a process that shouldn’t be rushed. Make sure you get out on the road and properly test drive a handful of options. You can also head into the dealership fully prepared with our six tips to make car buying better.

    After you’ve signed the dotted lines and the keys are yours, connect with an American Family Insurance agent to check out our auto coverages to make sure your new ride never goes unprotected.

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    What Happens When a Car is Totaled?

    If you’ve been in an accident and your car takes a serious beating, it may be deemed “totaled” by your insurance company. But what does it actually mean if your car is totaled, and what do you do about it?

    Because you need the right insurance in place before you hit the road, we’re going to review important additional protections that really can make a big difference — like rental car reimbursement coverage. With it, when you’re wondering “is my car totaled?” after an accident, you’ll have some peace of mind knowing you can rent a car and get where you’re going.

    The two types of insurance coverage you’ll want on your car insurance policy — to ensure your vehicle damage is insured — are collision and comprehensive coverage.

    Here’s a detailed breakdown of when a car is considered totaled and what to do if your car is totaled, to help you get back on the road and keep your dreams moving forward.

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    Road Trip Essentials & Checklist

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    That’s why we’ve come up with some tips to make your car trip as fun and memorable as the sightseeing itself. Read along, learn what essentials to pack for your summer road trip and be ready for the road ahead!

  • A woman driving a car safely and avoiding distracted driving.
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    How to Prevent Distracted Driving

    Sending a text, eating your burrito, applying makeup — what do all of these tasks have in common?

    They’re all everyday examples of distracted driving.

    As a driver, it’s your responsibility to focus on the road to keep you, your passengers, and other people on the road safe from accidents. We’ve put a spotlight on some risky driving behaviors that we hope can help influence you to keep your focus on the road.

    What is Distracted Driving?

    Distracted driving is when the driver is doing something that takes their attention away from the task of driving. Any time your eyes and/or mind are taken away from the road, you’re technically distracted, which means an increase in the risk of an accident.

    Not all driving distractions are created equal. As you can imagine, some forms of distraction aren’t as dangerous as others. For example, hands-free telephone conversations — although not recommended — isn’t as deadly as other modes of conversation while driving.

    The Deadliest Driving Distraction: Texting and Driving

    It should come as no surprise to you that texting is the most common distraction while driving as well as the most dangerous. It’s so deadly in fact, that it gets its very own section.

    It’s easy for us all to see the dangers of texting while driving, but even with that knowledge, so many of us fall into the temptation of sending off a fast text message while behind the wheel. But even a quick text can have horrible consequences.

    Just think, when you look at your phone, your focus is on the screen, not the road; one hand is off the wheel to hold your device, and your mind drifts to the message instead of the task at hand: driving safely.

    Why texting is distracting

    To put it into perspective, if you’re traveling at 55 MPH and you take your eyes off the road and onto your phone, you’ve traveled about 100 yards – the length of a football field! That’s quite a distance to cover driving “blind.”

    The National Safety Council reports that one out of every four car accidents in the United States is caused by a distracted driver who was texting. They also reported that texting and driving is six times more likely to cause an accident than driving while intoxicated.

    Let these driving facts be a wake-up call to the extreme dangers of texting while driving.

    Is it Illegal to Use Your Phone While Driving?

    The truth is that it depends on which state you live in. As of 2020, the Governors Highway Safety Association reports that there is a hand-held cell phone use ban in 22 states, with 48 states banning text messaging for all drivers. Find out the distracted driving laws for your state to ensure you’re following the rules of the road in your state.

    It’s always important to know our state laws, and in your state there may very well be no law preventing you from texting while driving. However, for your safety as well as those in your car, and for anyone else sharing the roads with you, it’s best to stick with a firm “no phone use while driving” mentality.

    Types of Distracted Driving

    The first step to preventing distracted driving is understanding what it is. In a nutshell, anything that occupies your attention while driving is a distraction. Here are a few notable distractors that should be eliminated while behind the wheel.

    Checking your GPS

    When it comes to directions, we’ve come a long way from the world of fold-up maps. Today, everyone has a built-in navigation system in the palm of their hands: the smartphone. The only problem is that just one quick glance at your phone’s screen is all it takes for a costly mistake behind the wheel.

    Your best bet is to leave your phone in your pocket or purse when driving. But if you must use your phone for directions, enable the voice feature so that you don’t have to look at the screen for every turn.

    Sifting through your music device

    Trying to find the right song for your road trip is just as dangerous as texting and driving. Your best bet is to pick a playlist prior to getting into your vehicle. Or listen to the radio. The key here is to keep your eyes on the road and not on your music device.

    Checking social media

    Instagram, Snapchat, Facebook, Twitter, you name it – all of them bide for our constant attention. Don’t fall prey to this when you’re driving. That post, tweet, or message can wait. Avoid checking social media when behind the wheel.

    Eating behind the wheel

    You may be a pro at eating your burrito on the go, but ingesting your lunch while driving is a big no-no. All it takes is one wayward waffle fry to take your attention from the road to your lap. And it’s not just the mess that distracts; it’s the smell, taste, you name it – that makes eating one of the most distracting things you can do while driving.

    Other types of distracted driving

    There are a few more forms of distracted driving that could cause an accident. If you’re in the driver’s seat, try to avoid these altogether:

    • Taking selfies
    • Talking on the phone
    • Drinking coffee or another beverage
    • Putting on makeup
    • Using an app
    • Loud music

    Top 5 Ways to Prevent Distracted Driving

    There are easy ways to prevent distracted driving. Try using making these five simple changes distracted driving safety tips to have a safer driving experience.

    Use a text-blocking app

    There are many apps available that block texts while driving. Several apps exist with different features, ranging from ones that completely block any incoming or outgoing texts while going a certain speed, to apps that will send a message saying you’re unavailable to respond to an incoming text. Here’s a list from DMV.org with great suggestions for apps to fight distracted driving.

    Have a passenger navigate for you

    If you’re driving with a passenger (of an appropriate age), hand the directions to them. Even a not-so-great navigator in the passenger seat is better than the person behind the wheel being responsible for both driving and navigating. If you’re driving by yourself, take the time to look at the directions before you set off. Then turn the volume up and let the AI lead the way.

    Make music selection easy

    Make multiple playlists that you can choose from before starting the car. If you really need to change it up, either pull over or wait for a red light. Set your presets to stations you already know you like. Hitting one button is better than cranking the dial until you find music you like.

    Don’t text while driving

    If you’re behind the wheel, just put the phone away. Social media can wait. It’s not going anywhere — that we can promise. Are the notifications too tempting? Turn them off! No comment or new tweet is worth the risk.

    Eat at home or while stopped

    If you’re in a rush and want to keep things moving, consider the hazards of driving while eating behind the wheel. Hopefully you can recognize that the risks outweigh the temptation, and you can wait until you get to your destination to eat.

     

    How Does Distracted Driving Affect Insurance?

    For starters, getting into an at-fault accident will almost always make your insurance premium go up, simply because your insurance company now deems you a higher-risk driver. Distracted driving is no exception. Even if you avoid an accident but you get a ticket for distracted driving, you’re susceptible to those increases in insurance.

    Why does distracted driving increase insurance? For starters, you may be getting a discount for having a clean driving record. But if you get a ticket, such as for texting while driving, you may no longer be eligible for that discount, and you’ll notice an increase in your premium. Another reason your insurance might go up goes back to being a higher risk. If you’re guilty of distracted driving, an insurance company will consider you a high-risk driver (meaning you’re more likely to file a claim due to an accident) and they’ll set your premiums higher.

    Many of the discounts that insurance companies give out revolve around rewarding drivers for having no claims and a good driving record in general. Don’t let distracted driving take away those perks!

    Protect Yourself From Distracted Drivers on the Road

    Avoiding distracting driving behaviors is a great way to be safe on the road, and car insurance is a great way to stay protected from the unexpected. With American Family you can customize your car coverage to meet your unique needs. Talk to your agent today to find the right coverage for you.

    The Insurance Information Institute claims driving while interacting with a mobile device can increase the odds of a crash by as much as 3.5 times, compared to the risks that a sober, alert and attentive driver faces. Teens are more susceptible to collisions, even when speaking hands-free on a mobile phone. Let’s explore the many ways you can help prevent distracted driving accidents.