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KnowYourDrive Location Permission

Updated September 5, 2021 . AmFam Team

To make sure the KnowYourDrive app is running correctly and capturing your safe driving habits, make sure these settings are enabled on your smartphone.

By participating in KnowYourDrive®, you can save you up to 20% off your auto premium.* In order to earn that discount though, the KnowYourDrive app has to be able to detect when and how you are driving.

That’s why if your phone asks if you’d like to continue to allow background location use for KnowYourDrive, tap “Always Allow.” Doing so will make sure you keep your discount and get credit for your safe driving.

Location isn’t the only permission KnowYourDrive needs to work correctly.  Here’s the full list of permissions you’ll need to enable based on your phone’s operating system.

Apple (iOS) Phones

  • Location. Required for accurate detection of when a trip starts or stops and driving speed.
  • Motion and Fitness. Required to detect distracted driving, whether you’re in a car, and if you’re the driver or passenger.

Android Phones

  • Location. Required for accurate detection of when a trip starts or stops and driving speed.
  • Activity. Required to detect distracted driving, whether you’re in a car, and if you’re the driver or passenger.
  • Phone. Required to detect distracted driving due to handheld phone calls.

What Is Required to Earn Your Discount?

While having your permission settings correct for KnowYourDrive is required so the app will work correctly, it’s not the only thing you need to do to record trips and earn your discount. To stay active in the program, make sure you’ve done the following:

  • The KnowYourDrive app is installed on your phone, you are logged in and you are connected to the internet
  • Permissions set correctly as described above

If something goes wrong — like you get logged out of the app on accident — we’ll send you a friendly reminder to get logged in. After all, we want to make sure you keep that discount you’ve worked so hard to earn! And remember, if you need additional help contact the KnowYourDrive Support Center at 1-800-692-6326 ext. 79510 or KnowYourDrive@amfam.com.


* Discounts will vary based on driving behavior. The KnowYourDrive discount applies only to these coverages, which are typical for most auto policies: bodily injury liability, property damage liability, collision and comprehensive, medical expense, underinsured and uninsured and personal injury of your policy. To refresh your understanding of coverages visit the Car Insurance Coverage page. Additionally, the discount does not apply to fixed fees that are part of your policy. Travel Peace of Mind package not included with KnowYourDrive in Washington state.

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