Frontpoint Control Panel

Get to Know Your Frontpoint Control Panel

Your Frontpoint Control Panel is at the hub of all your devices — consider it the nerve center for your system. That’s why it’s so important to understand how to use it. From installing your panel to disarming the siren, we’ll help you get to know the key features of your control panel so you’re confident you’re getting the most out of your protection.

To start, there are two codes you’ll need to remember:

Your passcode is used to verify your identity when an alarm is triggered or when speaking with a Frontpoint representative about your account.

Your master code is used to arm or disarm your control panel — you’ll never be asked for this code over the phone.

Next, take a look at what the numbers represent on your control panel:

Frontpoint control panel

1. DOORS + WINDOWS:
  • Press the button once to arm in Stay Mode. This will arm your Door and Window, as well as Glass Break Sensors, with a 30-second delay before the siren sounds when a door is opened. This is for use when your home is occupied.
  • Press the button twice to arm with No Entry Delay, so when a door is opened while the system is armed, an alarm will sound immediately.

2. MOTIONS:
Press once to arm in Away Mode. This will arm all of your sensors and is for use when the home will be unoccupied.

3. STATUS:

  • Press once to hear status messages.
  • To clear old alarm messages, press the Disarm button after listening to the message.

4. PANIC:
  • Press the Cross if you’re experiencing a medical emergency.
  • Press the Shield to summon the police.
  • Press the Flame to report a fire.

How to Install Your Frontpoint Control Panel

Frontpoint keeps things simple and straightforward — there’s no need for a professional technician to come to your house to install the system. You’ll be able to set it up within 30 minutes, and even though you should be able to install your devices DIY style, the Frontpoint support team is happy to walk you through the process.

Or you can utilize the handy setup wizard app that guides you through everything you need to do, step by step. Just head to Frontpoint.com/setup and enter your personal code from the setup card. Your system is preconfigured to work right out of the box!

In the meantime, here’s an overview of how to set up your Control Panel:

  • Place your Control Panel on a counter, tabletop or shelf in a central location in your home. Avoid placing within 4 feet of electronic devices or large metallic objects such as a refrigerator, TV or washing machine.
  • Activate the battery by coupling the two red connectors located on the back of the panel.
  • The panel will beep.
  • Plug the AC adapter into an outlet that isn’t controlled by a switch and doesn’t have a “test/reset” button.
  • If the panel doesn’t power on, hold the ‘Home Icon’ for 45 seconds.

After setting up your Control Panel, you’ll move onto another simple, yet important step — naming and planning where to place your sensors. Here’s where you can find out how to set up your Frontpoint sensors, but for now, we’ll continue walking you through your control panel.

How to Disarm Your Control Panel

After a siren sounds, your panel will automatically contact Frontpoint’s monitoring station. To disarm the system and silence the siren, you’ll need to enter your 4-digit master or user code.

In the event of a false alarm with your system, contact the Frontpoint monitoring station at 1-800-932-3822. You’ll be asked to provide your passcode before the alarm can be cancelled.

How to Bypass Your Control Panel

If there are sensors in your system that you don’t want to trigger an alarm (e.g. leaving a bedroom window open at night), you can bypass them after the system has completed arming.

To do so, follow these steps:

  1. While the system is armed, press the Bypass button.
  2. Enter your master code.
  3. Use the menu navigation buttons at the top-right corner of the panel.
  4. Scroll to the desired sensor and press OK.

Keep in mind, Life Safety and Environmental Sensors (Carbon Monoxide, Smoke and Heat, Water and Flood, etc.) are always armed, even when your system isn’t.

Frontpoint Control Panel FAQs
  1. This likely means your panel was unplugged from the AC power for some reason for an extended period of time. This is not an alarm signal and is not urgent, but it is something you will want to contact Customer Support about to check if your Control Panel battery is functioning properly. If your panel has recently been unplugged or experienced a power outage, wait 24 hours and leave your Control Panel plugged in. If you are still seeing that low battery message, please contact Customer Support.
  2. Chimes are used to alert you when a door or window is opened. To turn on chimes: 1. With your panel disarmed, scroll down using the down arrow until you see the words “Chime Off” and press OK. 2. You will then see “Off” flashing. Press the up arrow once and you will see the word “On” flashing. Press OK. You will see the words “Chime On” displayed. The Control Panel will return to displaying “Disarmed” after a few seconds. The small bell icon will appear next to the time to indicate that your chimes are now on.
  3. “Stay” refers to the arming mode you’d use when you’re remaining in your home, such as at night. When armed in Stay mode, only your Door and Window Sensors (and Glass Break Sensors if you have them) will be armed. This is why the “Doors + Windows” button on your Control Panel corresponds with this arming mode. “Away” refers to the arming mode you’d use when you leave the home, like when you go to work. All sensors, including Motion, Door and Window, and Glass Break Sensors are armed in this mode. Again, this is why the “Motions” button on your Control Panel corresponds with this arming mode.
  4. Exit Delay is the time you will have between manually arming your system, and leaving your home and having all the doors closed behind you. Entry Delay is the time you have between entering your home and manually disarming your system using the proper code. Each of these times can be adjusted on your myFrontpoint.com account or by calling our Support team. This way you can give yourself all the time you need to leave or enter your home.
  5. You can adjust the beep and speaker volume from your MyFrontpoint.com account. If you have Protection Monitoring, contact Customer Support for assistance.
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