Driver Looking at her phone leaning against her car Web

Common KnowYourDrive Questions

Updated September 5, 2021 . AmFam Team

With KnowYourDrive, your safe driving can net you a discount on your car insurance. Check out these common questions about KnowYourDrive and start saving today.

Our KnowYourDrive® app can help you learn safer driving habits while empowering you to save on your car insurance. While we strive to make KnowYourDrive as easy to use as possible, we understand if there are still some things you might have questions about. With that in mind, here are answers to the top questions we hear from customers about KnowYourDrive.

How Do I Keep My Discount?

Either the introductory discount or program discount will remain on your policy as long as you follow the terms and conditions of KnowYourDrive. That includes keeping the app on your phone and staying logged in. If you do log out, we’ll send a text message to remind you to log back in. Keep in mind the program requires ongoing participation by at least one driver on the policy to maintain the discount.

How Does My Driving Behavior Affect My Discount?

Certain driving behaviors and variables may increase the chance of having an accident. By adjusting your driving habits based on the feedback you receive from the KnowYourDrive app, you may improve your safe driving behavior and increase your discount. Listed below are the key driving variables we use to calculate your KnowYourDrive discount.

  • Hours driven. Measures how much the vehicle is driven.
  • Hard braking. Measures those times when the vehicle stops or slows down very abruptly.
  • Evening driving. Measures the total driving time that occurs between the hours of 6 PM and 12 midnight.
  • Late night driving. Measures the total driving time that occurs between the hours of 12 midnight and 4 AM.
  • High speed. Measures when a person is driving 10 mph or more above the posted speed limit.
  • Distraction. Measures when a person is actively using their phone while unlocked or making a handheld call.
  • Average speed. Measures the average speed over the course of trips taken.
  • Short trips (less than five minutes). Measures the number of short trips taken.

How Is Distracted Driving Defined?

Simply put, distracted driving is doing anything that takes your attention away from driving. Specifically, the KnowYourDrive app considers handheld phone calls and active phone use when the vehicle is in motion to be distracted driving. Here’s the breakdown:

What counts as distraction while driving?

  • Picking up your phone when the screen is unlocked 
  • Touching the screen, including swiping and typing 
  • Making a call while holding your phone 
  • A passenger using your phone (the app can’t tell who is using the phone) 

What doesn’t count as distraction while driving? 

  • Listening to music or podcasts  
  • Using a navigation app without touching the screen 
  • Stopping your car, then taking a call while holding your phone 
  • Sending a text/call using voice commands 
  • Using your vehicle’s touchscreen 
  • Charging your phone or having an audio cable plugged in

Have More Questions About KnowYourDrive?

To learn more, be sure to check out our KnowYourDrive FAQs. For any other questions, you can also contact the KnowYourDrive Support Center at 1-800-692-6326 (Opens in a new tab) ext. 79510 or KnowYourDrive@amfam.com (Opens in a new tab). Now get out there, drive safe and save on your car insurance!

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    Sending a text, eating your burrito, applying makeup — what do all of these tasks have in common?

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    As a driver, it’s your responsibility to focus on the road to keep you, your passengers, and other people on the road safe from accidents. We’ve put a spotlight on some risky driving behaviors that we hope can help influence you to keep your focus on the road.

    What is Distracted Driving?

    Distracted driving is when the driver is doing something that takes their attention away from the task of driving. Any time your eyes and/or mind are taken away from the road, you’re technically distracted, which means an increase in the risk of an accident.

    Not all driving distractions are created equal. As you can imagine, some forms of distraction aren’t as dangerous as others. For example, hands-free telephone conversations — although not recommended — isn’t as deadly as other modes of conversation while driving.

    The Deadliest Driving Distraction: Texting and Driving

    It should come as no surprise to you that texting is the most common distraction while driving as well as the most dangerous. It’s so deadly in fact, that it gets its very own section.

    It’s easy for us all to see the dangers of texting while driving, but even with that knowledge, so many of us fall into the temptation of sending off a fast text message while behind the wheel. But even a quick text can have horrible consequences.

    Just think, when you look at your phone, your focus is on the screen, not the road; one hand is off the wheel to hold your device, and your mind drifts to the message instead of the task at hand: driving safely.

    Why texting is distracting

    To put it into perspective, if you’re traveling at 55 MPH and you take your eyes off the road and onto your phone, you’ve traveled about 100 yards – the length of a football field! That’s quite a distance to cover driving “blind.”

    The National Safety Council reports that one out of every four car accidents in the United States is caused by a distracted driver who was texting. They also reported that texting and driving is six times more likely to cause an accident than driving while intoxicated.

    Let these driving facts be a wake-up call to the extreme dangers of texting while driving.

    Is it Illegal to Use Your Phone While Driving?

    The truth is that it depends on which state you live in. As of 2020, the Governors Highway Safety Association reports that there is a hand-held cell phone use ban in 22 states, with 48 states banning text messaging for all drivers. Find out the distracted driving laws for your state to ensure you’re following the rules of the road in your state.

    It’s always important to know our state laws, and in your state there may very well be no law preventing you from texting while driving. However, for your safety as well as those in your car, and for anyone else sharing the roads with you, it’s best to stick with a firm “no phone use while driving” mentality.

    Types of Distracted Driving

    The first step to preventing distracted driving is understanding what it is. In a nutshell, anything that occupies your attention while driving is a distraction. Here are a few notable distractors that should be eliminated while behind the wheel.

    Checking your GPS

    When it comes to directions, we’ve come a long way from the world of fold-up maps. Today, everyone has a built-in navigation system in the palm of their hands: the smartphone. The only problem is that just one quick glance at your phone’s screen is all it takes for a costly mistake behind the wheel.

    Your best bet is to leave your phone in your pocket or purse when driving. But if you must use your phone for directions, enable the voice feature so that you don’t have to look at the screen for every turn.

    Sifting through your music device

    Trying to find the right song for your road trip is just as dangerous as texting and driving. Your best bet is to pick a playlist prior to getting into your vehicle. Or listen to the radio. The key here is to keep your eyes on the road and not on your music device.

    Checking social media

    Instagram, Snapchat, Facebook, Twitter, you name it – all of them bide for our constant attention. Don’t fall prey to this when you’re driving. That post, tweet, or message can wait. Avoid checking social media when behind the wheel.

    Eating behind the wheel

    You may be a pro at eating your burrito on the go, but ingesting your lunch while driving is a big no-no. All it takes is one wayward waffle fry to take your attention from the road to your lap. And it’s not just the mess that distracts; it’s the smell, taste, you name it – that makes eating one of the most distracting things you can do while driving.

    Other types of distracted driving

    There are a few more forms of distracted driving that could cause an accident. If you’re in the driver’s seat, try to avoid these altogether:

    • Taking selfies
    • Talking on the phone
    • Drinking coffee or another beverage
    • Putting on makeup
    • Using an app
    • Loud music

    Top 5 Ways to Prevent Distracted Driving

    There are easy ways to prevent distracted driving. Try using making these five simple changes distracted driving safety tips to have a safer driving experience.

    Use a text-blocking app

    There are many apps available that block texts while driving. Several apps exist with different features, ranging from ones that completely block any incoming or outgoing texts while going a certain speed, to apps that will send a message saying you’re unavailable to respond to an incoming text. Here’s a list from DMV.org with great suggestions for apps to fight distracted driving.

    Have a passenger navigate for you

    If you’re driving with a passenger (of an appropriate age), hand the directions to them. Even a not-so-great navigator in the passenger seat is better than the person behind the wheel being responsible for both driving and navigating. If you’re driving by yourself, take the time to look at the directions before you set off. Then turn the volume up and let the AI lead the way.

    Make music selection easy

    Make multiple playlists that you can choose from before starting the car. If you really need to change it up, either pull over or wait for a red light. Set your presets to stations you already know you like. Hitting one button is better than cranking the dial until you find music you like.

    Don’t text while driving

    If you’re behind the wheel, just put the phone away. Social media can wait. It’s not going anywhere — that we can promise. Are the notifications too tempting? Turn them off! No comment or new tweet is worth the risk.

    Eat at home or while stopped

    If you’re in a rush and want to keep things moving, consider the hazards of driving while eating behind the wheel. Hopefully you can recognize that the risks outweigh the temptation, and you can wait until you get to your destination to eat.

     

    How Does Distracted Driving Affect Insurance?

    For starters, getting into an at-fault accident will almost always make your insurance premium go up, simply because your insurance company now deems you a higher-risk driver. Distracted driving is no exception. Even if you avoid an accident but you get a ticket for distracted driving, you’re susceptible to those increases in insurance.

    Why does distracted driving increase insurance? For starters, you may be getting a discount for having a clean driving record. But if you get a ticket, such as for texting while driving, you may no longer be eligible for that discount, and you’ll notice an increase in your premium. Another reason your insurance might go up goes back to being a higher risk. If you’re guilty of distracted driving, an insurance company will consider you a high-risk driver (meaning you’re more likely to file a claim due to an accident) and they’ll set your premiums higher.

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