Updated September 5, 2021 . AmFam Team
Our KnowYourDrive® app can help you learn safer driving habits while empowering you to save on your car insurance. While we strive to make KnowYourDrive as easy to use as possible, we understand if there are still some things you might have questions about. With that in mind, here are answers to the top questions we hear from customers about KnowYourDrive.
Either the introductory discount or program discount will remain on your policy as long as you follow the terms and conditions of KnowYourDrive. That includes keeping the app on your phone and staying logged in. If you do log out, we’ll send a text message to remind you to log back in. Keep in mind the program requires ongoing participation by at least one driver on the policy to maintain the discount.
Certain driving behaviors and variables may increase the chance of having an accident. By adjusting your driving habits based on the feedback you receive from the KnowYourDrive app, you may improve your safe driving behavior and increase your discount. Listed below are the key driving variables we use to calculate your KnowYourDrive discount.
Simply put, distracted driving is doing anything that takes your attention away from driving. Specifically, the KnowYourDrive app considers handheld phone calls and active phone use when the vehicle is in motion to be distracted driving. Here’s the breakdown:
To learn more, be sure to check out our KnowYourDrive FAQs. For any other questions, you can also contact the KnowYourDrive Support Center at 1-800-692-6326 (Opens in a new tab) ext. 79510 or KnowYourDrive@amfam.com (Opens in a new tab). Now get out there, drive safe and save on your car insurance!