Man Looking at Car Accident Ticket

What to Do After a Car Accident

Updated January 4, 2022 . AmFam Team

Find out what steps to take to stay safe, what to document, and what to do after a car accident. Learn how American Family Insurance can help prepare you for the unexpected.

When you’ve been in a car accident, it’s easy to feel overwhelmed. That’s why we’ve put together a “What to do after a car accident” checklist — to help you navigate the aftermath of an accident — and make sure your situation gets handled as smoothly and safely as possible.

What to Do After a Car Accident

The aftermath of a car accident can be stressful and disorienting. From minor accidents to major collisions, it’s key to be thorough, collected and aware. Take a look at our advice on what you to do after a car accident:

Remain calm

Remaining calm and collected right after a car accident is crucial to easing the negative effects that come with it. In addition to keeping your cool, make sure to follow these next steps to get the best possible outcome.

Safely move your vehicle out of traffic

If you’re in traffic and can drive your vehicle, do your best to move it out of traffic. If you can't move it, don't try. Turn off your engine and turn on your hazard lights.

Check for injuries

If you or any of your passengers are hurt, can't get out of your car or it's not safe to try, keep your seatbelt fastened and turn on your hazard lights remain inside your vehicle. Communicate with your passengers if possible but do not move them.

Call 911

Call emergency services as soon as possible, especially if you or your passengers are injured. If no one is hurt, it’s still a smart idea to call the police non-emergency number as many areas legally require you to report accidents. Check your local police department’s website for their non-emergency number. Even in minor car accidents you should call the police, as an official accident report and visit from an officer can be very helpful when submitting an insurance claim.

Don't blame anyone for the accident

Even though your emotions might be running high, don’t accept the blame or put it on the other driver. Even if the accident is clearly the other driver’s fault, accepting blame to be polite or courteous could come back to bite you later on. Instead, make sure they and their passengers are OK after checking on everyone in your vehicle.

What to Do After You Leave the Scene of the Accident

Now that you’ve gotten through the toughest part of the incident, you should make sure the process keeps running smoothly by taking these post-accident tips into consideration.

File a claim

Contact your insurance provider and file a claim. If you have American Family Insurance, you can file a claim using the MyAmFam app — 24/7, wherever you are. You can also file your claim by logging in to My Account. And depending on the incident, it could take as little as a couple minutes to get it filed — and get you back on the road.

Reporting an auto insurance claim online is more than just efficient. Doing so can get you updated details on the claims process — you’ll know just what to do after a car accident — we'll be there to help you every step of the way.

Here’s some of the benefits to filing your claim online with American Family Insurance:

  • You can file a claim anytime, anywhere
  • You’ll be able to track your claim and it’s status in real-time
  • You’ll enjoy easy communication with your claims representative — by phone or email

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And remember, you can always call us at 1-800-MYAMFAM (1-800-692-6326) to speak with a claims representative or reach out to your American Family Insurance agent at any time.

Don’t sign anything

Don’t sign paperwork from the other driver’s attorney or insurance company after the accident. Your insurance company will handle this for you.

Take care of yourself

Getting in a car accident can be scary, and the physical and emotional symptoms can be different for everyone. Before you rush back to work, school or daily life, make sure you’re ok. Get a doctor’s appointment on the books if you’re not feeling like yourself. Even if you don’t think you were injured in the accident, take inventory of how you’re feeling a few days afterward and visit a doctor if anything feels off.

Decide if you need an attorney

Contact a lawyer for a quick assessment of your situation. Many lawyers offer free consultations for car accidents to help you understand if it’s the right choice for you. Be sure to consult with several different lawyers before choosing one.

Prepare for the Unexpected with the Right Insurance Coverage

It can be tough to know what to do after a car accident, but your American Family Insurance agent is always there to help you prepare for the unexpected. Get in touch with your agent today and make sure your car insurance policy has you covered in the event of a crash.

This article is for informational purposes only and includes information widely available through different sources.

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    Sending a text, eating your burrito, applying makeup — what do all of these tasks have in common?

    They’re all everyday examples of distracted driving.

    As a driver, it’s your responsibility to focus on the road to keep you, your passengers, and other people on the road safe from accidents. We’ve put a spotlight on some risky driving behaviors that we hope can help influence you to keep your focus on the road.

    What is Distracted Driving?

    Distracted driving is when the driver is doing something that takes their attention away from the task of driving. Any time your eyes and/or mind are taken away from the road, you’re technically distracted, which means an increase in the risk of an accident.

    Not all driving distractions are created equal. As you can imagine, some forms of distraction aren’t as dangerous as others. For example, hands-free telephone conversations — although not recommended — isn’t as deadly as other modes of conversation while driving.

    The Deadliest Driving Distraction: Texting and Driving

    It should come as no surprise to you that texting is the most common distraction while driving as well as the most dangerous. It’s so deadly in fact, that it gets its very own section.

    It’s easy for us all to see the dangers of texting while driving, but even with that knowledge, so many of us fall into the temptation of sending off a fast text message while behind the wheel. But even a quick text can have horrible consequences.

    Just think, when you look at your phone, your focus is on the screen, not the road; one hand is off the wheel to hold your device, and your mind drifts to the message instead of the task at hand: driving safely.

    Why texting is distracting

    To put it into perspective, if you’re traveling at 55 MPH and you take your eyes off the road and onto your phone, you’ve traveled about 100 yards – the length of a football field! That’s quite a distance to cover driving “blind.”

    The National Safety Council reports that one out of every four car accidents in the United States is caused by a distracted driver who was texting. They also reported that texting and driving is six times more likely to cause an accident than driving while intoxicated.

    Let these driving facts be a wake-up call to the extreme dangers of texting while driving.

    Is it Illegal to Use Your Phone While Driving?

    The truth is that it depends on which state you live in. As of 2020, the Governors Highway Safety Association reports that there is a hand-held cell phone use ban in 22 states, with 48 states banning text messaging for all drivers. Find out the distracted driving laws for your state to ensure you’re following the rules of the road in your state.

    It’s always important to know our state laws, and in your state there may very well be no law preventing you from texting while driving. However, for your safety as well as those in your car, and for anyone else sharing the roads with you, it’s best to stick with a firm “no phone use while driving” mentality.

    Types of Distracted Driving

    The first step to preventing distracted driving is understanding what it is. In a nutshell, anything that occupies your attention while driving is a distraction. Here are a few notable distractors that should be eliminated while behind the wheel.

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    Your best bet is to leave your phone in your pocket or purse when driving. But if you must use your phone for directions, enable the voice feature so that you don’t have to look at the screen for every turn.

    Sifting through your music device

    Trying to find the right song for your road trip is just as dangerous as texting and driving. Your best bet is to pick a playlist prior to getting into your vehicle. Or listen to the radio. The key here is to keep your eyes on the road and not on your music device.

    Checking social media

    Instagram, Snapchat, Facebook, Twitter, you name it – all of them bide for our constant attention. Don’t fall prey to this when you’re driving. That post, tweet, or message can wait. Avoid checking social media when behind the wheel.

    Eating behind the wheel

    You may be a pro at eating your burrito on the go, but ingesting your lunch while driving is a big no-no. All it takes is one wayward waffle fry to take your attention from the road to your lap. And it’s not just the mess that distracts; it’s the smell, taste, you name it – that makes eating one of the most distracting things you can do while driving.

    Other types of distracted driving

    There are a few more forms of distracted driving that could cause an accident. If you’re in the driver’s seat, try to avoid these altogether:

    • Taking selfies
    • Talking on the phone
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    • Putting on makeup
    • Using an app
    • Loud music

    Top 5 Ways to Prevent Distracted Driving

    There are easy ways to prevent distracted driving. Try using making these five simple changes distracted driving safety tips to have a safer driving experience.

    Use a text-blocking app

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    Have a passenger navigate for you

    If you’re driving with a passenger (of an appropriate age), hand the directions to them. Even a not-so-great navigator in the passenger seat is better than the person behind the wheel being responsible for both driving and navigating. If you’re driving by yourself, take the time to look at the directions before you set off. Then turn the volume up and let the AI lead the way.

    Make music selection easy

    Make multiple playlists that you can choose from before starting the car. If you really need to change it up, either pull over or wait for a red light. Set your presets to stations you already know you like. Hitting one button is better than cranking the dial until you find music you like.

    Don’t text while driving

    If you’re behind the wheel, just put the phone away. Social media can wait. It’s not going anywhere — that we can promise. Are the notifications too tempting? Turn them off! No comment or new tweet is worth the risk.

    Eat at home or while stopped

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    How Does Distracted Driving Affect Insurance?

    For starters, getting into an at-fault accident will almost always make your insurance premium go up, simply because your insurance company now deems you a higher-risk driver. Distracted driving is no exception. Even if you avoid an accident but you get a ticket for distracted driving, you’re susceptible to those increases in insurance.

    Why does distracted driving increase insurance? For starters, you may be getting a discount for having a clean driving record. But if you get a ticket, such as for texting while driving, you may no longer be eligible for that discount, and you’ll notice an increase in your premium. Another reason your insurance might go up goes back to being a higher risk. If you’re guilty of distracted driving, an insurance company will consider you a high-risk driver (meaning you’re more likely to file a claim due to an accident) and they’ll set your premiums higher.

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