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Paperless Billing and AutoPay: Benefits & Discounts

Updated March 4, 2021 . AmFam Team

With our paperless discount, you can easily save money and manage your policy. Read more about paperless billing and other great discounts from American Family.

At American Family Insurance, we’re committed to getting you customized coverage that fits your unique needs and your budget. That’s why we offer a variety of discounts on your bill for things like paperless billing and enrolling in AutoPay. By opting into these features, you’ll save money, time and help the environment, too!

Paperless Billing Benefits

When you go paperless, you’ll receive policy documents and billing statements electronically instead of through the mail — no more accidentally throwing out an important envelope and digging through the recycling. You’ll also be able to:

  • Access your insurance policies
  • Manage your bills
  • Get instant proof of insurance
  • File or review any claims you’ve made from your My Account

With paperless billing, your entire American Family Insurance experience can be at your fingertips 24/7. And of course, you'll save some money on your bill thanks to our paperless discount. It's a win-win for the environment and for you!

How Do I Sign Up for Paperless Billing?

Ready to save? Here are the steps you’ll need to take to get — and keep — those added savings. First, ask your agent (Opens in a new tab) if you qualify for the Go Paperless discount and then take these simple steps within 10 days of setting up your policy:

  1. Enroll or log in (Opens in a new tab) to your My Account
  2. Select Policies
  3. Select Programs/Discounts
  4. Look to the Paperless Policy Documents section, then select Sign Up
  5. Follow the on-screen directions

To keep your Go Paperless discount, make sure you pay your insurance bills on time, every time. An easy way to do it? Sign up for AutoPay!

What Is AutoPay?

AutoPay is a convenient way to pay your bills by having your payments automatically deducted from your checking, savings, or debit or credit card account.

Not having to worry about logging in and making a payment every month is nice. Even nicer? The discount that comes with signing up for AutoPay.** We reward you for scheduling your regular payments, making signing up an easy decision.

How Do I Enroll in AutoPay?

You can enroll in AutoPay by contacting your agent (Opens in a new tab) or by following these steps on your My Account:

  1. Enroll or log in (Opens in a new tab) to your My Account
  2. Select My Bills
  3. Select Set Up AutoPay
  4. Follow the on-screen directions

You can edit, view or cancel AutoPay anytime on My Account by selecting Billing & Payments and then Manage AutoPay to see all your billing accounts. Visit our My Account FAQs for more information.

Want to take My Account on the go and edit your AutoPay wherever you are? Download the MyAmFam app today to get started.

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Save More With These American Family Discounts

Going paperless and signing up for AutoPay aren’t the only ways to save money on your insurance policies. American Family has a number of other discounts available for customers. Check out these great discounts to save even more on your insurance:


Control what you pay for insurance by being safer and smarter on the road. With our KnowYourDrive program, you can save up to 20% on your car insurance based on how safe a driver you are.* Enroll today to get a 10% introductory offer.

Home and Auto Bundle

When you buy multiple policies from American Family, you’ll benefit from being able to conveniently manage them in one place, and you’ll save big on your premiums. You can save an average of 23% on your home and auto insurance when you bundle these policies together.***

Smart Home

We’re ready to reward you for keeping your home and family protected from the unexpected. When you upgrade your home with a smart home security system, you can qualify for savings on your homeowners policy with our Safe, Secure, Smart Home Discount.

Discover More Ways to Save on Insurance Today

Making your insurance policies work for you can be as simple as talking to your American Family agent. They’re always happy to customize your insurance policies to better protect everything you’ve worked for. Connect with yours today (Opens in a new tab).

*Discounts will vary based on driving behavior. The KnowYourDrive discount applies only to these coverages, which are typical for most auto policies: bodily injury liability, property damage liability, collision and comprehensive, medical expense, underinsured and uninsured and personal injury of your policy. To refresh your understanding of coverages visit the Car Insurance Coverage page. Additionally, the discount does not apply to fixed fees that are part of your policy.

**The AutoPay discount may not apply to all billing accounts and policy types.

***Customers who bundle auto and home insurance policies may save up to 23% on both policies together (as of August 2023). Discounts may vary by state, property, policy form and company underwriting the auto and/or home policy. Discounts may not apply to all coverages on an auto or home policy.

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