Loss & Risk Control Resource Center

The purpose of implementing a loss control program into your business culture is to increase the safety and security of their employees and assets, which helps reduce the frequency and possibly the severity of claims and ultimately lower insurance costs.

Identifying your potential for risks is the most important step for properly designing an effective loss control program tailored to your specific business needs. If you prefer, one of our loss control specialists can help you assess potential hazards at your business, or take a look at our guide that highlights the central steps for designing your own loss control safety plan.

Our loss control department is available through our American Family Insurance agents. If you need to get ahold of us, please contact your agent regarding your loss control needs.

This is handled on a case by case basis, but usually a thirty day notice is preferred.

The length of your visit depends on services requested and provided, but, on average, it’ll take between one to two hours.

Sure thing.

What does a risk survey mean? It means we’ll help/support you to identify areas in your business that are prone to increased risk and liabilities. We can help identify current controls, best practices and areas of liability weaknesses. This will also allow us to fully understand the unique aspects of your business as not all businesses are the same. This is a great opportunity to educate you on underwriter’s deemed best practices for the lines of coverages you have purchased. These surveys are aimed to create a win/win situation. A survey can help underwriters better understand what’s being insured, help the agents ensure you have the right coverages in place and allow loss control to be consultative and supportive to you as your business grows. 

As consultants, we tailor our services to our customer’s needs. We offer onsite training in addition to online training depending on the situation presented. When you’re part of our family, we’re dedicated to providing you with the resources and know-how to proactively protect your business. That’s why, our loss control services are of no charge to our customers.

Our loss control resource center offers safety and risk management materials, including articles, guides, checklists, logs and PureSafety modules.

Unfortunately, we don’t have unlimited field resources to send a loss control specialist to every single business, therefore the depth and means of service is determined by the size of the business we’re working with and of the complexity of the situation at hand.

Of course, we care about the safety of your business, which is why we have loss control services and resources available to all of our customers. Head to our loss control resource center where you’ll have access to hundreds of safety materials.

Even better — we have a staff of experienced claims representatives available to answer claim related questions. This can be addressed directly with the claims team or we can assist in connecting you with a resource that’ll fit your needs.

In the meantime, check out our claims FAQs.

We always work through our agents to schedule visits with their customers and we prefer they be a part of our visit — although, it’s not mandatory. It’s important to address that having key management involved in the visits is a major component to fully understanding the inter working of a business and to increase the awareness of the recommended solutions that may be offered. Our objective as consultants is to partner with you to manage risk. Managing risk and reducing loss potential has an immediate financial impact on your bottom line and insurability.