The Simple Guide for Understanding Your Bill

Let’s be honest — your billing statement is probably not the most exciting piece of mail you receive each month. But it is one of the most useful, if you know what you’re looking at. Here at American Family Insurance, we’re all about giving you the tools you need to understand your policy — inside and out. We’ve created this guide to help explain the elements of your statement and help you find the information you need. That way, you’ll have the knowledge and the confidence you need when it comes to your coverages.

Your Bill Elements

  1. How to reach us
  2. Your account number
  3. Explanation of what’s due and when
  4. Summary of what’s due and when
  5. Choices for paying your bill
  6. Account activity
  7. Fee information
  8. Mailing address
  9. Check payment processing
  10. Change of personal information
Example of a Bill
Example of a Bill

Paying Your Bill, Your Way

There are many ways to pay your bill — it all depends on your lifestyle. We’ll walk you through your options below.

Still have questions about your bill or confused about which billing option is best for you? Your agent is ready to help you with any concerns you might have.
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