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Identity Theft Protection

Identity Theft Protection & Restoration

It goes without saying that your identity is worth protecting, and much like your home and car, it’s important to have the right coverage in place to protect you from the unexpected. We not only have the services to protect your identity, but we have insurance and resources to help you recover from identity theft as quickly and stress-free as possible — so you can stay on track and keep pursuing what’s important.


Table of Contents:

What Is Identity Theft?

What Is Identity Theft Insurance?

What Does Identity Theft Insurance Cover?

How Much Does Identity Theft Protection Cost?

How to Avoid Identity Theft

What to Do If You’ve Been a Victim of Identity Theft

Find the Right Identity Theft Coverage

What Is Identity Theft?

Identity theft is a crime where someone takes your personal or financial information using it without your permission. They’ll use this information to make transactions or purchases, obtain credit, services or benefits — anything for their gain.

Identity thieves take advantage of technology and use everything from deceptive emails or text messages, social networking, digital public records, hacking into computers or networks and using information-gathering malware — among other techniques. Lost or stolen wallets, checkbooks, credit cards or other physical documents are also common ways thieves get your financial information. It’s easier than you may think for someone to steal your identity. That’s why identity theft insurance is so important to consider.

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What Is Identity Theft Insurance?

Identity theft insurance helps protect you from the high costs related to restoring your identity. Having identity theft insurance with American Family Insurance means you’ll have someone by your side every step of the recovery process to help make the process simpler, quicker and less expensive.

Why Monitoring Your Credit Monitoring Service Is So Important

It’s important to know that identity theft insurance doesn’t prevent your identity from being stolen or even alert you if it’s been compromised — that’s why monitoring your credit report is so important. At American Family Insurance, we’ve partnered with CyberScout, an industry leader in identity and data defense.

With their expertise, they’ll help monitor your credit so you’ll better be able to prevent and recover from the unexpected. Their credit monitoring service goes hand in hand with identity theft insurance to give you 360 protection and peace of mind that you’re doing what you can to avoid identity theft. What exactly does CyberScout do for you?

  • Helps monitor your credit through web-based services that search millions of identity records.
  • Easy access to a web portal where you can view reports and quickly spot fraud.
  • Access to a CyberScout specialist for guidance on alerts received.

While we can’t stop identity theft, we can help provide you with helpful resources, articles and tips on how to protect yourself from identity fraud and get through the recovery process. Start with this guide to preventing identity theft.

Add identity theft insurance to your existing homeowners, condo, renters or manufactured home insurance policy by calling up your agent — they’ll add it to your policy and it’ll go into effect right away. And, you can purchase a defense system with our partnership through CyberScout and start benefiting from their credit monitoring service today!

In the meantime, learn more about what to do after identity theft by following these identity recovery steps.

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What Does Identity Theft Insurance Cover?

From helping minimize worry to overcoming obstacles during the process, identity theft insurance is designed to support you during a stressful time. Identity theft not only comes with financial loss, but you’ll probably have a lot of issues to resolve, like restoring your credit and financial reputation. Identity theft insurance offers restoration services to help make the process easier on you and your family.

While proactively protecting your identity is available through credit monitoring, restoring your identity following a theft is made easier and less painful when you have identity theft insurance. Take a look at the benefits of ID theft insurance:

Protect Your Pocket From Identity Thieves

This high-value, low-cost coverage helps protect against the high costs related to restoring your identity and good name. This endorsement covers expenses such as legal fees, loan reapplication fees, notary expenses and lost wages due to time taken from work to restore your credit.

Get Support, Save Time, Enjoy Convenience

Following an ID theft episode, you’ll be making a lot of contact with businesses and credit reporting companies, which can take up a lot of time. With identity theft insurance, you’ll have a dedicated fraud specialist from CyberScout assigned to you to work with third parties like law enforcement, credit bureaus and collection agencies to help you get back on your feet again.

They’ll work with you one-on-one to provide guidance through the resolution process, minimizing your stress, expenses and lost time. We’ll also cover costs up to $25,000 that help you repair any damage done to your good name — think attorney fees, lost wages, and certified mail.

Document Replacement Assistance

We’ll help you obtain new documents, like Social Security cards, birth certificates, passports and driver’s licenses if yours have been lost, stolen or compromised.

Peace of Mind After Identity Theft

Having identity theft insurance along with a credit monitoring service helps give you more peace of mind — because you’ll know you have a plan in place. If your information was ever to fall in the wrong hands, we’ll be by your side every step of the way.

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How Much Does Identity Theft Protection Cost?

You can add identity theft insurance to your existing homeowners, condo, renters or manufactured home insurance policy for an affordable price — usually less than one dinner out with family or friends!

And, while identity theft insurance is important to have, having a credit monitoring service in place hopefully helps you avoid ever having to use it. We offer two options for your credit monitoring service:

Silver plan. The silver plan allows you to stay up-to-date with daily monitoring of your personal records, including email alerts for any changes and an annual credit report and score from Experian.

Gold plan. The gold plan expands your monitoring services to three credit bureaus — TransUnion, Experian and Equifax. Daily monitoring from these three bureaus helps you make more informed financial decisions. It’ll also help you detect any suspicious activity of your personal records by sending email alerts for changes that m ay appear on your credit reports and to your credit score.

Want to boost your ID theft smarts? Check out our ID theft risk calculator.

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How to Avoid Identity Theft

By taking an active role to protect yourself from identity theft, you’ll be able to better thwart fraudulent credit applications. Even when criminals have sensitive information about you, there are steps you can take to keep your identity and credit in good standing. Take a look at our tips on how to prevent identity theft.

Avoid Carrying Too Much ID

If you lose your wallet or purse, everything in there could fall into the wrong hands. Avoid carrying too much by only bringing along credit cards you use regularly and keeping your social security card locked up at home. Also consider safely storing a photocopy of the front and back of each card so you’ll have the card info in the event they’re misplaced or stolen. These measures can help you prevent greater ID theft.

Save and Validate Your Receipts. Always.

Set aside an hour every weekend and reconcile your receipts against your various accounts. This will help you to verify that all transactions are legitimate, and you’ll also prevent others from stealing your receipts and ATM transaction information.

Set Up Purchase Alerts on Your Credit Cards

Contact your credit card providers and enroll in their purchase alerts program. You may be able to receive a text message that requires your OK to allow a transaction to proceed. Other programs notify you that a purchase has been made each time the card is used.

Be Careful With Credit Cards When Making Purchases

ID criminals are memorizing or photographing credit card data when you have it out in order to make a purchase. By carefully guarding your card from sight when using it, you’ll prevent them from being able to see it.

Shop Online With Caution

Be certain that all of your online purchases are done through websites that use a secure socket layer. URLs that begin with “https” are using such encryption systems that help to secure your personally identifiable data as it travels across the internet.

Review Your Credit Report Frequently

One of the best ways to manage your credit score is to actively monitor your accounts through the lens of the various credit reporting agencies. Order a free report from each of the three major agencies and verify all accounts and balances.

How to Avoid Identity Theft as a Business

There’s a lot you can do to prevent your business from falling victim to identity theft. Here’s a quick list of ways to keep your business safe:

  • Prevent mail fraud by converting to digital statements.
  • Consistently use a confetti shredder before you dispose of sensitive documents.
  • Use a digitally encrypted filing system to house customer data.
  • Prevent hacking by installing a physical firewall and use a VPN for external internet access.
  • Actively monitor your business’ credit report.
  • Use strong passwords.

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What to Do If You’ve Been a Victim of Identity Theft

It can be hard to know where to start or what to do after identity theft strikes. Once you discover that your identity’s been compromised, it’s time to act quickly. Take a look at these tips to help your life get back to normal:

Set Up Fraud Alerts With Credit Bureaus

Reach out to the major credit bureaus individually and request that they issue a fraud alert on your file. This flags your account and requires the credit bureau to contact you prior to making any changes to existing accounts. Address changes and other modifications are only to be allowed after your authorization.

Contact Your Financial Institutions

If you’ve fallen victim to a phishing scam or any kind of fraudulent electronic activity, it’s key to get in touch with your financial institutions. Credit card companies can place a hold on your account and prevent any further erroneous charges from being processed.

Contact Federal Agencies

Get in contact with the FBI’s Internet Crime Complaint Center and the Federal Trade Commission’s Consumer Information Identity Theft department. Both can help you to restore your identity.

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Find the Right Identity Theft Coverage

Experiencing identity theft is stressful, there’s no denying that. But with our help and resources, you’ll get back on track — and you won’t be doing it alone. Talk with your American Family Insurance agent to find out how adding identity theft protection to your homeowners coverage can help proactively protect your finances and your family.



All coverage options and endorsements are not available in all states, please speak to your agent on availability.